[Resolved]  Godrej Interio — Complaint against Salesman (Code: 901024) for Poor Services - delays in delivery, fit outs & harassment

Address:

North 24 Parganas, West Bengal

To
The Head
After Sales Service/ Customer care
Godrej Interior
Godrej & Boyce Mfg CO. Ltd.
Pirojshanagar, Mumbai- 400079

Subject: Complain against Salesman (Code: 901024) for Poor Services - delays in delivery, fit outs & harassment
Dear Sir,
Godrej is a reputed company? Well even I thought the same till 2 months back, but well Godrej is no longer a reputed company. There is NO after sales service and NO customer support. Detailed information regarding myself are given below –
Date Details Remarks
07.11.11 My Customer Code: 93SR7K
Salesman (Code: 901024) said –“you will get it on the last week of this month (Nov’11). I call you”
Shop Details: Madhya gram, West Bengal Booked a 3 door slim line
07.12.11 Salesman (Code: 901024) said –“Sorry, Your P.O. was ready on 23.011.11. I forget to inform you. Paid full money for 3 door slim line including mirror.
12.12.11 3 Door slim line delivered in my house (distance – 3 Km from shop).
17.12.11 Salesman called for assembling That day, I was out of station. I informed him to do the work on next day.
18.12.11, 19.12.11, 20.12.11, 21.12.11 & today 22.12.11 I phoned the salesman[protected]& technicians ( +91-[protected], +91-[protected], +91-[protected]) All harassed me a lot, especially The salesman (Code: 901024). Till date, they did none. Same was happened on other customers.

Therefore request to you to do the necessary action against salesman & order to assemble my 3 door slim line.

Thanks,
Sanjoy Maitra
Mobile: +91-[protected]