[Resolved]  Godrej Interio — Failure to complete work on modular kitchen

Address:

Mumbai Suburban, Maharashtra

This is with regards to the modular kitchen purchased from Godrej Interio in Kandivali(w), Mumbai. The entire money for the package which was Rs. 1,22,000 was paid on 3rd October 2010. After that, the entire material was delivered on 11th november 2010 thereafter it was assembled in house. About 80% of the work was completed and remaining 20% work is incomplete till date. In the period of nearly 4 months after paying the entire money, twice online complaints were lodged whose complaint no were 281201 (dt. 28/12/2010) and 104766 (dt. 19/1/2011) but there was no response obtained from the company executives. I feel it is absolutely shameful for such a big company like Godrej to treat its customers in such a way given the fact that consumers are the most important player in today’s time. I would also like to know from Godrej that whether they will pay the interest on the huge sum of money which is locked in now for more than 4 months.