Godrej Interio — No service

Shruti Sud

from Kolkata, West Bengal

Address:

Jaipur, Rajasthan

I'm an employee of ITC at its Jaipur sales office and we wanted the interiors of our office redone by Godrej. We have been trying to contact their dealer here by the name of 'Rajasthan Central Stores Pvt. Ltd.' SINCE THE LAST 2 MONTHS but have FAILED TO GET ANY RESPONSE. They came to our office once to have a look at our requirements but have not reverted with the costings since the last 2 months. A very pathetic state of affairs!

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Comments

ENGINEER NO. 1

from New Delhi, Delhi

Godrej Interio — SERVICE BY GODREJ INTERIO

My complaint was registered vide no. 653658 dated[protected]to repair the godrej chair .Service fellow came on[protected].
He took Rs. 1250/- that he needs some parts from the company saying he will get the bill for that from the company.He gave the time of[protected] between 11 a.m. to 12 p.m. to fix it.
no one has come. Company is taking the calls and gives some time or the other but no one has returned despite various complaints in this regards.
Chair which costs around Rs. 15000/- each formed trouble in less than 2 years.
Another fault occured during his repair for which he said if not now , this fault would have occured lateron.This is no logic .I bought Godrej chairs for quality so that it would last and expected prompt after sales .Both are not there.
It is kindly requested that the repair shall be done at the earliest and needful probe done by higher service official.
S.K.MARWAH,A 44H,DDA,MUNIRKA,NEW DELHI-110067
[protected],[protected]

Godrej Interio Rep

from Pune, Maharashtra

Hi Shruti,

We regret the inconvenience caused to you. Please give us some time and we shall get back to you regarding the same.

Regards,
Team Godrej Interio.