Godrej Interio — Non Delivery of Products Booked | |||
Sir, This is in reference to the order placed for Godrej Furniture name Magnus King Size Bed and Magnus bedside table 1 nos each vide Cash Memo no BR/0870 dated 8th November 2011 of 37400.00 and was assured the due supplies only after the making of Full payments to the Company/Dealer . I will like you make it very clear that the payments were against the above furniture in advance only account of the name Godrej a name marked for its reputation Till date I am sorry to inform you that the delivery of the bed was only after much haggling with the agency , but I am sorry to inform you that till date the bedside is still due even after 2 months have passed. I had talked on this issue with Mr Abhijeet Bhattacharya , which I was informed by your above mentioned dealer is a company official who had assured the supplies by 15 th of Jan , todays follow up have rendered new results , with the office of dealers saying that the table will not be delivered before Feb Last Week . Sir I have only one question , how serious your company takes a consumer , or do I believe that It was my big mistake to Approach name of Godrej “a name of Repute” . I feel to be taken for a ride by your dealer . While booking orders they try to commit heaven to you and when it comes to delivering things they show their reality I am writing this mail in much distress , and have written this letter only after not getting any satisfactory response from to Delaers Was this information helpful? | |||
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+91-22 6796 1800
+91-22 6796 1700
+91 22 6796 5656
Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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This is to bring to your notice that i had placed an order for a new Zurina King Bed from the Godrej dealers -B.R.Interiors Shop no 3 saouli jp rd, opp andheri sports complex andheri [w] mumbai 58...
When the furniture was delivered to me 25days back, iwe had the workers from the dealership who had essembled it at my residence...Also i would like to state that they took more than 6 hrs to get the fitting done and inspite of the delay they were absolutely unaware of the way in which it had to be essembled...to our utter disgrace, we had immediately updated the dealer of our being absolutely unsatisfied with the service provided.
However since we had already placed an order for another king size bed(Aura) and side table and had made advance payment, we had no choice but to await replacement as promised ...Please note that during the delivery of the aura bed, as per the promise made by the dealer, he sent people with expertise and they also inspected the earlier piece and promised to send the details of the observations so that we could get an replacement...
Till date we are yet awaiting the replacement and are utmost unhappy and dis satisfied with the delay in having our own furniture for which we have already paid...the purpose of having the bed and also, since we have had our guest over is the most embarrasing and humiliating situtaion that we had to face...
The bed delivered is also a very defective piece which is totally unexpected from a brand as Godrej and would request someone to kindly look into the matter at the earliest or else i would have no choice but to approach the consumer court so that our concerns are addressed in a speedy manner...
Would appreciate the concerned authorities to get in touch with us at the earliest for resolutions...
Thanking You,
Shahid Khan
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