[Resolved] Godrej — Billing

louis773

from Kolkata, West Bengal

Address:

North Delhi, Delhi

Sir
I am using godrej 1 ton window air conditioner. On 6/5/2011 i made a complaint against some technical problem in ac. Technician completely solved the problem by replacing the PCB unit, charging me RS.3050(RS. 350, service charge + Rs. 2700, PCB nit price under exchange). But on 9/5/2011 i received message from Godrej company itself for thanking to pay Rs.2000 only.
I contact customer care but they are not responding properly and avoiding the case. I doubt service man had over-charged me.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Godrej Appliances Customer Care

from Pune, Maharashtra

Dear louis773,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
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