[Resolved]  Godrej — problem with washing machine

Address:Hyderabad, Andhra Pradesh

dear Sir /Madam,

we purchased a Semi automatic washing machine model (4GG217,GWS7002 PPC TWIN TUBE) from SHAH'S ELECTRONICS on 1-3-2012 bearing a invoice number (SEHDC-141).

From date of purchase we are having a lot of problems as the clothes get struck in the wheel and we have to drain the water Every time to run and it consumes lot of time for this process ,due to which we have lodged a complaint (522075) with client support and the technician keeps on telling that they do not have the parts to replaced as it is out of stock it has been 2 months we are having this difficulties,when we approched the showroom where we purchased and they redirect us to contact GODREJ,

please find us a resolution for our problem and can contact us on[protected] for any queries.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear aqeelsaf,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.

Sorry about the inconvenience.

If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Dear aqeelsaf,

Your complaint has been closed as on July

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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