Godrej — WORST SERVICE EVER

Address:Pune, Maharashtra

The Double Door EON Fridge has a huge problem of leakage of Condensed water. I have a Toddler who has slipped and fallen due to this leakage.

I had given a complaint on the 30th of Aug 2012 at the Customer Care. The ref no of the complaint was P[protected].

After repeated calls even to the Service head Mr. Gujar, the Problem has not been resolved.

The Problem is the UTTER CASUAL ATTITUDE OF ALL THE STAFF and CARE A HOOT ATTITUDE TOWARDS THE CUSTOMER.

This level of service or LACK of service was not expected from Godrej.

I really do not know if this complaint is worth anything or will someone look into this.

All i ca say is, whoever reads this, please spread the message among your friends, relatives and even your enemies that if you want no service, then please buy Godrej appliances.
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Dear suraj narvekar,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected] / 1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Dear Suraj narvekar,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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