Dear Sir,
It is my practice to pay the Bills in Advance which can be varified at
your end. Except for bill dated 03.02.2010 ( Billing period 21.11.2009
to 20.01.2010) which was partly paid ( neraly 75 % of Bill amount was
lying credit in my account) and unpoaid amount was only Rs 148 for which
GGCL has charged more than 34% interest on a monthly basis !.
By this incidence I have observed that GGCL has no value of Customer's
loyalty, Interest / penuly is applicable for the customer who are
regularly paing late not customer like me. In last 7 years you can check
that I have paid in advance in lump-sum amount. In the bill stated above
due to over sight I have not paid for that you have charged 34% more as
interest.
Pl revert the charges debited to account I you have value of laoyalty of
customer who is regularly paying in advance since last 7 years.
Kaushik Maheta
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