Gujarat Gas Complaints & Reviews

I have filed a complaint against double billing for the month vide complaint id[protected]. This company is least bothered about solving or even hearing customer complaint. I have not received any call or any resolution but for my surprise they have already closed my complaint without a single attempt to reach out to me. This is a worst complaint resolution I have faced of any company. I have already submitted my meter reading online through there app as I am not available for few days and paid the bill generated. But yet there person visits my home and puts a second bill saying door was locked for the same month bill. Two bills generated within 10days and this is treatment I get for raising a complaint. Complete harassment. They don’t even have a proper channel to connect to them.

Customer no.[protected]
reconnection charges paid to Gujarat gas October 2023 and line has been installed upto kitchen. But till date (GC)main connection from land main line not connected since long. All formalities has been completed. Pl. Look into the matter urgently.
Thanks...

I am writing to express my deep dissatisfaction and frustration with the recent billing and service provided by Gujarat Gas. My consumer details are as follows:

Consumer Number:[protected]
Consumer Name: JIGNESH V PARIKH

On 10/03/2024, I received a gas bill amounting to Rs. 7972, which is significantly higher than expected. Upon investigating the matter, it was discovered that the gas meter for the first...

It's been over 1 year and several calls and visits but I haven't got the new connection. My neighbours are connected to gas meters but not me. The staff are even ignoring the calls....

I am billed for the gas cylinder for 02/2024 and I have not even ON the connection and still using gas cylinder...

I have got a connection for 40 flats in my society but the chief officer of Surat Adajan of Gujarat Gas is saying that I will get 100% residence after getting it and I have been in the office for 6 months but am not hearing anything....

Respected sir, madam
my application number ERUM01100103
plz replay as soon as possible and get my gas connection...

I want to start renovation work at my home so i want to cancel or off the png connection for some days....

Date : 13.10.2023.
Mr. Girish J Parmar,
403, Land mark complex, New Borbhatha Road, Ramnagar, Opp. Takshsila School, Ankleshwar.-Bharuch. 3930001.

To. Gujarat Gas Company Manager,

Subject: New connection Apply at Feb.2023 but till date no any movement from Gujarat Gas Company.

My name is Mr. Girish J Parmar, Me & my colleague are resident at above mention Address & request for offline...

I applied for a new connection online on 25th Sept. and paid the full amount of charges. Till now I didn't get responce cfrom their side. when I call customer care they only reply that you should wait for it. they demand payment should be made within 48 Hrs from the date of application for a new connection.then why shoud the installation could not complete in 48 hrs ?
Kindly do needful in this matter for the installation as soon as...

We have registered for new gas connection on 22/7/2023. They are not still given me connection. I have visited Gujarat gas office couple of time bu they did not answer properly and confirm completion time...

Dear sir/madam,

I inform you that in my house connection not done, my bld . al most new connection work comp. In my house 24 hr. family is staying.

Thanks & Regards,

Santosh Shukla...

Hello Gujrat Gas,
I booked gas pipeline on July 2022 but still Gas pipeline is not connected to my Flat. I called 30+ times to Gujrat Gas Customer Care, they Told we are raising request to upper management, Gas Pipeline connection will be done within 10days, I get same message every time but still connection not done at my home. I also visited 10-11 times to Gujrat Gas office Vasai, they told every time Gas connection will done within...

I am gujarat gas coustomer, coustomer number[protected], I had temperrery disconnect my house gas connection, in march 2022, and deposited some amount for two years fee, now i had restart my connection in july 2023, augaust 2023, my bill amount 2847 ruppees, my actual consmption is 823 ruppes, i had deposited 2000 ruppes, in feb 2022, why this much amount bill given to me, pl resolve the problem .
thanking you
shantilal panchal,...

For Customer ID[protected] The Bill Amount is too high for period from[protected] to 22-06-23.
It seems that bill has been wrongly generated or it has been generated by mistake.
The Address is
GopiNath Developers
A Block, Flat No. 103
Silver Palm Apartment
Near Om Bunglows
Chhapra Road
Navsari Gujarat
396445

Kindly Check the Bills again and adjust the excess amount...

I am resident of nallasopara west. One of the contractor of Gujarat has limited damaged and break our garden wall during installation o[censored]nderground pipes. In intial stage he told us that he will pay the entire amount for building that wall again but after 3 months and completion of pipe fitting he refuses to pay the amount so it's my request pls call me n sort it out other wise we have to take legal action my contact no [protected]...

I had paid gas connections fees in November 2022 and still they do not have installed connection

It is almost 7 months, and Every month almost 3 to 4 times me and my wife visit gas office and every time they said " will receive gas connection in one or two weeks".

Even, I had raised complaint online in March 2023 and still not resolved.
Now it is very difficult to raise complaint because their customer...

We get the wrong bill from the Gujarat Gas they apply the extra charge when we was not stay at our home, when we complain then they are asking evidence of electricity bill then we are providing the same to Gujarat Gas but after so long time they are not update at all so kindly looking to the matter...

I have applied for new connection 4th April, after escalating the issue multiple times still they do not have installed connection

application number : ERSR03101681...

Hello Respective Sir/Mam,

Name & Details.
MEENABEN ASHOKBHAI LEUVA
Customer ID:[protected]

Billing Period / બિલિંગ પીરીયડ: 25.03.2023 to 02.06.2023
Current Charges / વર્તમાન ચાર્જીસ 2013.00 Rs

JAN23: 509rs
MAR23: 263rs
JUN23:2013rs

as you see above bills data, Latest Bill has come TOO HIGH and...