Gujarat Gas Complaints & Reviews

The residents of Mayfair Virar gardens, Bolinj road, virar west, palghar, Maharashtra 401303. Have still not received the pipeline gas supply. Gujarat gas company has already taken the installation charges from the residenta of the society. The timeframe given by gujarat gas to supply the gas connection is also over. If you are unable to provide the service then kindly refund is the amount which we have paid to you.

Thank...

Dear Gujarat Gas Team,

I have received an invoice R[protected] dt; 26/02/2025 with an amount of Rs. 1378 including minimum gas consumption (10.496 unit) charges Rs. 490.05 + 18% GST. At that time, I was not at home. However, after that with help of customer care I have submitted a bill reading 60 and unit consumption during the period 24.10.2024 to 26.02.2025 becomes 30 units. Based on this Gujarat gas has generated a bill...

I am a resident of 117, Sai Krishna Residency in Bardoli, Surat, Gujarat.

My builder had paid for the gas connection for my home in the past, and I have all the receipts as proof . However, when I visited the Gujarat Gas office in Bardoli, (on shastri road) I was informed that the connection is already active at another house, no is 190.
I have already requested them to file a complaint since I do not have an active...

Good day I am resident of village shergarh, HOSHIARPUR 146001, Punjab Couple of days back the new gas pipes has been installed on the streets of the village the task took hardly a day to be completed but after the new connection pipes installation no one has been fixed the road and streets. the condition is miserable specially on a rainy day for reference i am uploading the recent pics. It should be company s responsibility to fix the roads and streets after completing their work or given task to employees.

Respected sir, madam
my application number AE[protected]
plz replay as soon as possible and get my gas connection

નામ:- શૈલેષ સીમરીયા

મોબાઈલ નંબર:- [protected]

ઈમેઈલ એડ્રેસ:-
[protected]@yahoo.com

વિષય:-
ગેસની પાઈપલાઈનનું જોડાણ અમારી સોસાયટીમાં આપવા બાબત.

રજૂઆત:-
સવિનય જણાવવાનું કે, ગુજરાત રાજ્યના જામનગરમાં ખંભાળિયા હાઈવે પર આવેલ અમારા રહેણાંકની ન્યુ જામનગર સોસાયટીમાં 300થી વધારે ઘરો આવેલા છે. જેમાં માણેકનગર અને ગીતાંજલિ પાર્ક સહિતના વિસ્તારો આવેલા છે.
અમોએ ગુજરાત ગેસ કંપનીમાં ગેસની પાઈપલાઈનનું જોડાણ અમારા ઘરોને આપવા ઘણી રજૂઆતો આપેલ છે. જે બાબત વહીવટી પ્રક્રિયામાં હોવાનું જાણવા મળેલ છે. ઘણો બધો સમય વીતી જવા છતાં, અમારી સોસાયટીના ઘરોમાં ગેસની પાઈપલાઈનનું જોડાણ આપવામાં આવેલ નથી. જેને લીધે રહેવાસીઓ આ સુવિધાથી સાવ વંચિત છે. ઉપરોક્ત વિગતો ધ્યાને લઈને, ઘટતી કાર્યવાહી સત્વરે કરવા, આપ સાહેબને અમારા સૌની આ રજૂઆત છે..

I have filed a complaint against double billing for the month vide complaint id[protected]. This company is least bothered about solving or even hearing customer complaint. I have not received any call or any resolution but for my surprise they have already closed my complaint without a single attempt to reach out to me. This is a worst complaint resolution I have faced of any company. I have already submitted my meter reading online through there app as I am not available for few days and paid the bill generated. But yet there person visits my home and puts a second bill saying door was locked for the same month bill. Two bills generated within 10days and this is treatment I get for raising a complaint. Complete harassment. They don’t even have a proper channel to connect to them.

Customer no.[protected]
reconnection charges paid to Gujarat gas October 2023 and line has been installed upto kitchen. But till date (GC)main connection from land main line not connected since long. All formalities has been completed. Pl. Look into the matter urgently.
Thanks

I am writing to express my deep dissatisfaction and frustration with the recent billing and service provided by Gujarat Gas. My consumer details are as follows:

Consumer Number:[protected]
Consumer Name: JIGNESH V PARIKH

On 10/03/2024, I received a gas bill amounting to Rs. 7972, which is significantly higher than expected. Upon investigating the matter, it was discovered that the gas meter for the first...

It's been over 1 year and several calls and visits but I haven't got the new connection. My neighbours are connected to gas meters but not me. The staff are even ignoring the calls.

I am billed for the gas cylinder for 02/2024 and I have not even ON the connection and still using gas cylinder

I have got a connection for 40 flats in my society but the chief officer of Surat Adajan of Gujarat Gas is saying that I will get 100% residence after getting it and I have been in the office for 6 months but am not hearing anything.

Respected sir, madam
my application number ERUM01100103
plz replay as soon as possible and get my gas connection...

I want to start renovation work at my home so i want to cancel or off the png connection for some days.

Date : 13.10.2023.
Mr. Girish J Parmar,
403, Land mark complex, New Borbhatha Road, Ramnagar, Opp. Takshsila School, Ankleshwar.-Bharuch. 3930001.

To. Gujarat Gas Company Manager,

Subject: New connection Apply at Feb.2023 but till date no any movement from Gujarat Gas Company.

My name is Mr. Girish J Parmar, Me & my colleague are resident at above mention Address & request for offline apply for new gas connection, at last February-2023 but after 07 months ago no any work or response for Ankleshwar Gujarat Gas office.

Today (Friday-13.10.203) my colleague Mr. Sudhir Rawat was personally visited at your Ankleshwar branch and meet to your representative from Gujarat Gas Company but nobody give any response & no any process or no generate a file Number for new connection.

And i also note Ankleshwar Gujarat gas staff not interest for new connection application,
i hope give some positive response from your end & request to you If generated any New connection application file Number please give to us.

Regards,
Girish Parmar.

I applied for a new connection online on 25th Sept. and paid the full amount of charges. Till now I didn't get responce cfrom their side. when I call customer care they only reply that you should wait for it. they demand payment should be made within 48 Hrs from the date of application for a new connection.then why shoud the installation could not complete in 48 hrs ?
Kindly do needful in this matter for the installation as soon as possible. Your request / complaint for cust no.[protected] has been registered with request no [protected] and will be serviced shortly.- Gujarat Gas

We have registered for new gas connection on 22/7/2023. They are not still given me connection. I have visited Gujarat gas office couple of time bu they did not answer properly and confirm completion time

Dear sir/madam,

I inform you that in my house connection not done, my bld . al most new connection work comp. In my house 24 hr. family is staying.

Thanks & Regards,

Santosh Shukla

Hello Gujrat Gas,
I booked gas pipeline on July 2022 but still Gas pipeline is not connected to my Flat. I called 30+ times to Gujrat Gas Customer Care, they Told we are raising request to upper management, Gas Pipeline connection will be done within 10days, I get same message every time but still connection not done at my home. I also visited 10-11 times to Gujrat Gas office Vasai, they told every time Gas connection will done within 10 days at every time, but still not done. It's already 1year 1 month passed plz do the needful.

I am waiting for your reply. My request is plz do ASAP.

Name :Rajendraprasad Pal
customer id[protected]
Mob:[protected]

I am gujarat gas coustomer, coustomer number[protected], I had temperrery disconnect my house gas connection, in march 2022, and deposited some amount for two years fee, now i had restart my connection in july 2023, augaust 2023, my bill amount 2847 ruppees, my actual consmption is 823 ruppes, i had deposited 2000 ruppes, in feb 2022, why this much amount bill given to me, pl resolve the problem .
thanking you
shantilal panchal,