Nokia — Nokia 5610 restarting & hanged problem

I purchase new Nokia handset model no. 5610d-1(IEMI no 358652/01/524862/4) vide bill no 038 on[protected] from M/s Guru Kripa Telecom, 24, New Market Timar pur, Delhi-54.

After one week it starts getting problem. Then I contact with M/s Guru Kripa Telecom owner, he said it is not a big problem, you go to the Nokia Care & they sort out your problem definitely. They update your handset software.

On 3.4.08 first time i visit in Nokia Care Centre- Durga Communication, Shop No - 126, Mall Road, Kingsway Camp, Delhi. They format my handset software & return back. & next day the handset getting same type of problem.
They submit my handset against JOB SHEET NO[protected]/080430/4 DT 30.4.08
I collect handset on 19.5.08 from them. After 4 days is again creating problem.
I again submit set against Job sheet no is[protected]/080523/11 dated 23.5.08. i also call in Nokia Customer care & registered a complaint. COMPLAINT ID is 2-31TSJL. I collect handset on 7.6.08.

Two times they update software & two times submit my handset. The problem is the same.

The service centre was unable to repair the set and they said we cannot give a personal request of the customer. One of the service executive said you can go to your handset at Nokia Care-HCL. S- 10, Green Park extn, New Delhi.

I submit my handset 14.6.08 at HCL Nokia care against job sheet no [protected] dated 14.6.08

2nd time I again visit on 21.6.08 they update the software

My handset still having same problem.

Every time when talked Nokia customer care executive they said submit your handset in service centre, & then call us. We take this on priority basis. They insisted on submit the handset.

My cell now having restarting problem, hanging problem. Its lead point also not working.

The unit suffered from manufacturing defects, hence it was sent to the several times to Nokia authorized service center

Plz suggest me what can i do now???

I m working in a MNC company & i already spare much time for repairing my handset.

where i go & registered my complaint..

plz help me in this situation.
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Nokia 5610 — getting hanged twice in a week almost

Last month i bought nokia 5610. Since then i am suffering with this hang problem. It has hanged more than 6 times in three week. It is irritating to remove the batary to get rid of from this problem as u know the back side cover is so tough to open.
How could i solve this problem. Is this related with the memory card or i need to be formated the entire phone's memory?
help me!!!

Nokia(5610) — got hanged 4 times

Hi,

I bought my Nokia 5610(Express Music) set on 29th of March and since then it has been hang up for 4times with no reason.Please suggest me how to make it fine or else replace it.

Nokia 5610 — Hanged twice and about express music songs

Res. sir,


1. i have purchased Nokia 5610 on 7th oct 2008. but uptill now the express music songs are not activated

2. my mobile get hanged twiced when i am lisning songs through head phone


Regards

Ajit Inje
[protected]
I have probleum with my moblie phone 5610d-1 NOT START PROPERLY R-START THAN RSTART. HELP ME OUT ON THIS MATER.

THANK'S
vijay sahay
my nokia handset 5610d-1is restarting frequently give me solution to rectify it eg (same problem is solved by pressing *, calling button and 3 in nokia 7610 )

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