[Resolved]  Hathaway internet — internet not working

my internet connection has not been working for past last week. I tried contacting the support group but didn't get a reasonable response. this has not happened for the first time and i'm not the only sufferer of this problem. there are many but probably they are not as smart as me to lodge a complaint here. i deserve more than a working internet connection as i was able to reach here. kindly oblige.
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Aug 14, 2020
Complaint marked as Resolved 
 
38 Comments

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Hi all,

Pls avoid the hathway internet connectivity. No response from hathway. connectivity very poor. download speed is always for 8kbps for 128kbps unlimited connetivity. Nobody tried to rectify the problem but just call up and told some reasons like server upgrdation. very Poor performance from their bpo center. i inform to disconnect the line before the month end. but they not come and pickup the line and modem. but told the reason from bpo center u r using broadband. so we have send the bill for next month also. idots, they are not doing their jobs, blame customers. Dont invole with hathway connectivity in chennai. Dont believe with their marketing peoples also. once get the account and payments from our side, they did not pickup their phones. Dont waste your time also.

--- On Wed, 12/10/08, bala manian <[protected]@yahoo.com> wrote:

> From: bala manian <[protected]@yahoo.com>
> Subject: RE: disconnect my connection
> To: "chennaihelp" <[protected]@hathway.net>
> Date: Wednesday, December 10, 2008, 7:45 AM
> Hi,
>
> reminder
>
> regards,
> s.balasubramanian
>
>
> --- On Mon, 12/1/08, chennaihelp
> <[protected]@hathway.net> wrote:
>
> > From: chennaihelp <[protected]@hathway.net>
> > Subject: RE: disconnect my connection
> > To: [protected]@yahoo.com
> > Date: Monday, December 1, 2008, 2:15 PM
> > Dear Sir,
> >
> > Thanks for submitting your concern to service support.
> We
> > will revert back
> > to you in the shortest time possible .We regret for
> the
> > inconvenience
> > caused.
> > We have forwarded your request to the concerned dept
> .If
> > you have any
> > further concern, kindly mail us
> >
> > Thanks & Regards
> > Hathway Helpdesk
> >
> > -----Original Message-----
> > From: bala manian [mailto:[protected]@yahoo.com]
> > Sent: Saturday, November 29, 2008 1:24 PM
> > To: [protected]@hathway.net
> > Cc: [protected]@hathway.net
> > Subject: disconnect my connection
> >
> > Hi,
> >
> > my customer code is 366447. > >
> > vijayaraghavapuram, saligram. contact no [protected].I
> am
> > not interested
> >
> > with hathway. Its very slow. Pls disconnect my
> connection.
> > I am not
> >
> > responsible any charge after 30/11/08. Pls come and
> collect
> > your pending
> >
> > 134(october) + 450(november) + tax payments. I
> informed you
> > many times but
> >
> > u did't care about payment. when i remind you,
> just
> > called me and forgot
> >
> > to collect the payment.
> >
> > Thanks & Regards,
> > S.Balasubramanian
sir,
kindly deactivate hathway connection from 29th dec to17th jan.
hi...i am from hyd...i lost my modem while shifting my room ...i have onther hathway modem...can i ask that modem for present internet conncetion(with same ip adress)...is it work???
Dear Sir/Madam,

my customer id is 364627, right now iam not getting the connection.

Recently i paid Rs.1130/- for renewal

please do the needful and connect

thank you

Manidhar

mobile: [protected]
i am unable to check how much i have used internet error in password kindly plz change d password as qickly as possible
dear sir,

Actually, my internet connection only 3 month.Started the internet date of 5/11/08 & date 1/03/09 of last.Please, my internet connection is closed.You have not clossing the internet connection I will not pay the bill.
pls disconnect my connection my account no is 382832
pls disconnect my connection my account no is 398626 .

T.SRINATH

CONT: [protected]
Pls avoid the hathway internet connectivity. No response from hathway. connectivity very poor. download speed is always for 8kbps for 128kbps unlimited connetivity. Nobody tried to rectify the problem but just call up and told some reasons like server upgrdation. very Poor performance from their bpo center. i inform to disconnect the line before the month end. but they not come and pickup the line and modem. but told the reason from bpo center u r using broadband. so we have send the bill for next month also. idots, they are not doing their jobs, blame customers. Dont invole with hathway connectivity in chennai. Dont believe with their marketing peoples also. once get the account and payments from our side, they did not pickup their phones. Dont waste your time also.
iam leavein hydrebad please take back your internet connection.i paid this last month payment advance so my costomer code is 433789 take action imedetly.
sir.

I have hathaway internet connection which is not working for the last 5 days, I called Mr Vasu on [protected]. He was suppose arrange some body to look in to problem, But so far nothing was done
Pl depute sevice techanician at the earliest.

My address.

A-401 sumangal veena co op hsg soc
veenanagar phase II
Mulund W
plz keep my internet in hold for 2 months. being iam left my job due to more pressure. my name is imran
from panjagutta colony nagarjuna hills panjashasha pahad upper basthi my ph:[protected]
plz keep my internet connection in hold for 2 months, i have left my job due to more pressure. my customer code.383554 and ph:[protected]
for termination
plz disconnect our connection as it is very slow in process so we don't need the connection . for termination
sir
my name is srinivasaro
my customar id:412887, ammerpet, near P.R.R LAW COLLAGE.
i pay money unlimited internet in 3 months.that days are completed.please remove my internet.
sir,
we dont need the connection so plz disconnect the as it is a time waste. no proper response we get from ur staffs its just a waste .hathway is the worst n waste in processing so disconnect the connection as soon as possible.423292
Really disappointed with Hathaway connection. Very slow and I didn't get the connection when I was really in need. Not reliable if we are going to take it for educational purpose. I got the connection for my project work, but connection got interrupted most of the times .Many times, even for a week, there was no connection. It is not worth of paying Rs.760/- per month when i used only 10 hours properly for the past 3 months . I will pay only one month rent and going to send a mail to cancel the connection.
REALLY DISAPPOINTED HATHAWAY!!!
pls disconnect my internet connection urgently ...
my account no is 471486.
because, iam getting job in mumbai.
so i'm going to mumbai.
l want to disconnect my connection as me leaving chennai on sunday, please collect rent of 3months and ur modem from my address around 5 or 6pm, thank u

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