Hcl Laptop — Services

Dear Sir,

I ve purchased HCL Laptop from Lucknow (U.P.) few months back, which is still in warranty.The Charger of which is not working and the LAPTOP has started showing Battery Mode.I ve complained the same to my Vendor on 1/07/2008.Who in turns told me that we will not get the warranty claim for that charger (reason not mentioned).We have asked for the new charger as my work was suffering a lot due to that.Since the he has not given any suitable reply for that neither done any remedial action.
Please let us know the following:

1.Why shouldnt I get warranty claim when the Lptop is in warranty period.
2.What is the cost of new charger?
3.How much time is taken to replace/provide the new charger? As almost seven days has gone and my work is suffering a lot.

Please do the needful urgently.

Regards
Iftikhar Husain
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Dear Sir,
I have purchased a laptop from Mathura (UP) few months back
which is still in warranty. the charger is working and i have send it for service to replace it and give me the another.I ve complained the same to my Vendor Who in turns told me that we will give u the another but so amny days have been passed but he is not replacing it. He is just passing his time 2 days has been passed but he is not replacing it.
i request u sir to take some action against him.
Regards,
Gaurav Gaur
Dear Sir,
I have purchased a HCL laptop from computer associate in Gaya. My charger is not working, So I have given this charger to your dealer( computer associate G.B. Road Gaya), I found a new charger from the dealer But this is not a original charger. Because there is no any marka of hcl on that. and no any documentation is performed by your dealer.
So, please kindly help me and send me original charger. As soon as possible.
Yours
Pramod kumar shandilya
Gaya
Note:-My chager is in guarnty period till now.

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