I have purchased hcl me y2 tablet, black from flipkart
Sr. No. : 1214edr04118
Imei : [protected]
The tablet worked normal for 2 to 3 month. In april 15, on one day the tablet did not switch on and no indication. So, on 25th april 2015, i brought the tablet to hcl service center @ "fourtech computers" for repairing.
After that i called to service center many times, but did not get any response. When i called them, they said that they didn't receive some part. They want to fix the issue.
I mailed my issues to hcl touch (Hcltouch.[protected]@hcl.com) many times but for each acknowledgement i didn't get any satisfactory answer.
On 27may i got a mail from hcl touch (Hcltouch.[protected]@hcl.com) in that they said that you will receive your tablet in 10-15 working days. But now it's more than a month still not received any mail or response.
On 20th jun 2015, i mailed them for final settlement but did not got any response.
Due to this irresponsible service by reputed brand like hcl i'm getting financial loss daily as its a part of my business.
I short hcl has the worst customer support service ever.
Kindly please look into this.
HCL Laptop customer support has been notified about the posted complaint.
please hcl notebook p30 pdc laptop new mother board buy urgently now.