HCL Laptop Complaints & Reviews

My laptop is out of warranty. it is showing black screen....

I bought a new hp laptop on jan 7th, 2023, where my laptop and charger got burst and started to get fire from charger and it is found that defects from charger not from any other devices. And my laptop is also not under good condition. For working facing so much issues...

Sir,
this is not a complaint.

I have bought HCL LEAPTOP U9912 C2D from an authorised center at Mathikere, Bangalore, Karnataka in May, 2007.
Due to broken cable, I had to buy an adapter in Andhra Pradesh from an outside service person whereas HCL make are not available. I had to change this two more times as I could not found the original company make.

It is my kind request that, please suggest...

Hi, webcam on my laptop hcl me isnt working as the driver is missing.I tried to download windows 10 driver for hcl me but couldnt find it anywhere. Please help.

Sir,

HCL laptop product code AX0G3817 keyboard not Working.
Kindly help where we get it.

Regards
Deepak Kumar
[protected]

My HCl Laptop is switching of automatically in few seconds, and I wants to registered for this or please give me details of HCl service centers details with contact no if possible. My contact no is [protected], [protected], [protected]

Thanks

Hi

My name is umamahesh i lost my laptop bag which contains hp brand new laptop while traveling from chennai central to
Hazart nizamuddin. On 29 th oct 2017 on train garib rath coach no g 11 on seat no 16 and 15 after reaching the nizamuddin station i just missed to the lap top bag. If any one found please return to me.

U can reach me to my contact no:[protected] i am staying in noida.

Regard
K umamahesh
Ph no:[protected]
Email id:[protected]@gmail.com

I have one HCL Laptop which needed repair so I contacted HCL laptop repair in Mumbai. I wrote one email but surprisingly that mail was forwarded to one outside party Sai Sales Infotech at Grant Road by some spy working in HCL and then they started exploiting me. I have officially put up the complaint to HCL Customer Delight and Pawnesh Adhikary of Customer Support but none from HCL could resolve my problem. It is a criminal act of HCL for running such unscrupulous business in connivance with such third parties.

I have been trying to get the body for a hcl infiniti powerlite 9400 laptop. it has been a nightmare with authorised vendors to get the body and no one seems to help. i am willing to pay the charge for the same. i need help. my name is raghu mehra and my contact number is [protected] in pune - maharashtra. my email is : [protected]@gmail.com. please advise accordingly and help....

Respected Sir/Madam, i'm sajid from moradabad in uttar pradesh. i use HCL 3G tablet, due to charging problem it was given on 27/08/2015 to N.N.Enterprises auth. HCL service centre in moradabad to check, he told us that some parts are required and it wl take 15 days, but it has crossedfour months 15 days, till now i'm struggling to get back my tablet. service center is saying that hcl company is not providing parts.i also wrote to(hcltouch.[protected]@hcl.com) i am very helpless and feeling myself cheated by HCL, cud HCL help me?why HCL taking so maximum time period to provide parts?my tablet for which i spent an amount of 7000/ is sleeping on service center, i'm also loosing my warranty period of four months, wl u provide me lost two months warranty? plz reply soon. it is under warranty period.[protected]

Dear All I Brought HCL Laptop SR NO- 6111ae887942 in 18/08/2014, That Time Supplier Told me that this Laptop has two year warranty that's y, I was purchased, Now what happend My Laptops Battery isn't working so that's y, I called HCL Customer care But They are Saying my Laptop isn't in warranty, I was totally shocked, I need your Help. Now what should I do? Thank You Rahul [protected]

I bought hcl me l 1024 laptop three years back from delhi. . . Now my motherboard and battery is not working. . As i gave it to service, they are like the parts of hcl has stopped manufacturing in india. . . Either you get me the motherboard and battery or else return me my cash back. . . Atleast 25000. . .

We bought 60 laptop from HCL for our engineer college. The quality of laptop seems to be poor but the marketing people assured that they will support the product and gave 2 years warranty. On 15 July I booked the complain under service request no [protected] dated 15 July 2015 . The local service center people even without contacting with me closed the complained. When I again reminded the customer care they informed me about closing the case. However on 17 July they again revoked the complained. The so called service engineer came to the sight and started blaming for the damage which is purely inside fault of the display. The HCL simply wanted to pass time and looking for excuse till 19 July 2015 that is the expiry of warranty. I have written to the HCL but they did not bother even to respond. This shows that they have no value for their customer after sale of tablet. It is highly shameful for such a big company, s behaviour.

I have purchased hcl me y2 tablet, black from flipkart.
Sr. No. : 1214edr04118
Imei : [protected]

The tablet worked normal for 2 to 3 month. In april 15, on one day the tablet did not switch on and no indication. So, on 25th april 2015, i brought the tablet to hcl service center @ "fourtech computers" for repairing.
After that i called to service center many times, but did not get any response. When i called them, they said that they didn't receive some part. They want to fix the issue.

I mailed my issues to hcl touch (Hcltouch.[protected]@hcl.com) many times but for each acknowledgement i didn't get any satisfactory answer.

On 27may i got a mail from hcl touch (Hcltouch.[protected]@hcl.com) in that they said that you will receive your tablet in 10-15 working days. But now it's more than a month still not received any mail or response.
On 20th jun 2015, i mailed them for final settlement but did not got any response.

Due to this irresponsible service by reputed brand like hcl i'm getting financial loss daily as its a part of my business.

I short hcl has the worst customer support service ever.

Kindly please look into this.

Thanks,
Yogesh bhujbal

DEAR SIR, I have registered my complaint to Hcl laptop customer care toll free no. my complaint no is [protected]. i have registered my complaint on 6 april 2015 but no solve my problem. 20 days complete but no response my complaint no so i request sir please justify and judge with me.

I'M BUYING THIS LAPTOP 21/04/2014 COMPANY GIVES ME 3 YEAR WARRANTY BUT MY LAPTOP CREAT PROBLEM NO DISPLAY THAT'S WHY I'M GIVE THE LAPTOP IN HATHRAS HCL LAPTOP SURVICE CENTRE DATE-14/03/2015 & TODAY DATE IS 20/05/2015 BUT COMPANY SAYING MONDAY NEXT MONDAY DAY BY DAY MONDAY MONDAY I'M STUDENT OF BCA 2 YEAR SIR PLEASE SOLVE THIS COMPLAINT AMIT PANDIT C.H.C SIKANDRA RAO HATHRAS MOBILE NO-[protected] M/S SI NO-3143AE823987 COMPLAINT ID-[protected]

my laptop hcl me 1015, i m getting problem in my laptop shortcut key touch notepad and i had complain it to ur customer care for 2 month ago but ur poor services i suffer for that problem till now, this is my complain id no -[protected]. i think u solve my problem till next week

Purchased a new laptop received and found that hard drive is not detected... Then I call HCL support.. here the horror begins.. Customer support make fun of the customer.. every time I call there was no log with the supplied ticket no [protected] and reference no is 18A140001.. The agent even closed the call without answering .. When called a million times they said some one would visit in 15-20 working days..I.e. In one month... Please help or at least provide me a link so to how to lodge a consumer court case against HCL .

Dear sir, I am ashish, i have purchased a HCL ME laptop with 03 yr warranty on 01/11/2013 from saugor, so my laptop only 10 month older, my laptop was not booting then i have complained on [protected]. A engineer visited to my home and he told me that a mosquito inside that's by your motherboard not supporting and burned, you have to purchase a new Motherboard of rate Rs[protected]. So why i purchase new, i have 03 yr Company warranty,...

I brought a HCL leptop model no.b38c2d.a horrizental line suddently appears on the display while it was running.But it does not disappear .So I request you.how can it will correct, either the display will be change or not.Please give me immediate response. thanks