[Resolved]  Hcl Laptop — laptop service

Address:

Gautam Buddha Nagar, Uttar Pradesh

i had bougt a hcl laptop in last year december. but after one month i found some problem in cd drive on the laptop. it was not working . then i complain to hcl customer care. the customer care executive told me it will clearify within 48 hour. but no action taken by them .then i complain them again and again, finally after 20 days the service engineer came and cleary the problem
now again a major problem detected in same laptop and i allready complaind arround 6 or 7 times to hcl customer care but no action taken by them, and nothig support by hcl customer care, and this is very poor service by them and i am feeling so irritating now, because last two month i am calling continously but no action taken by hcl .
now i want to change my laptop and want minimum 50000 rupees panalty for very poor and dull servicing.
i also want back my phone calling charge .

kindly do the needful as soon possible

note: the product is also in warranty period

with regards
d.n. upadhyay
ph. no.-[protected], [protected]