Dear Sir,
Since i purchased i laptop from hcl outlet, i have got so many problems in my laptop.
Initially its screen gets dimmed, and i got that repaired from their service center sec22 chd, then again after some time its starts giving the same problem, and i again get that repaired. But when i happend 3rd time, i went to their service station again, this time they didn't log my complaint and repaired my laptop.
AFter few months my screen got damaged, i called them to get it repaired, they said now as the laptop is out of warranty , i need to get AMC for 3000+ Rs. and they will repair screen and if necessary they will replace it.But when i went to their office they said, it will not be replaced under warranty and i need to pay 12000 RS for replacement.
This i time , i get the screen replaced from some other vendor in sec20 for just 3400 Rs.
I was amazed that my hcl system was having the chinese made screen and i got the same screen at 3400 Rs.
Now the problem is that my battery back is very low, but company is giving the battery at 4000+ price and secondly some of the key also stopped working, when i called hcl service center, they said keyword will be changed at 1000 Rs and also they will charge me around 1650 Rs as service charge, in total around 2650Rs.
I purchased the laptop at around 32000Rs, but i am very depressed with the systems performance, i mean quality in just less than 2 yrs.
I purchased the laptop in dec,2007.
Is their any way i can get the system replaced or get the money as compensation...
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