HCL/LAPTOP — about company and thier customer care

DEAR SIR, I HAVE BOUGHT AN UR MODEL NO-3811 OF HCL ON 1 ST FEB AND IT BECOMES DEAD ON 4TH, THEN I HAVE SUBMITTED IT ON 5TH TO UR SERVICE CENTER AT KAVYA INFOTECH IN PATNA LOCATED AT HARINIWAS DAK BUNGLOW ROAD, MY JOB SHEET NO IS 1446, THEY SAID THAT IT HAVES MOTHER BOARD PROBLEM AND WE HAVE NO ANY STOCK OF IT U HAVE TO WAT FOR A WEEW, , THEN I TURN UP ON 12TH THEY AGAIN SAID THE SAME, ON 19TH THEY MAKE AN EXCUASE OF ENG, THEY TAKEN THE TIME TO 21AND AGAIN SAME, THEY AGAIN CALL ME ON 23, AND NOW THEY SAID THERE IS AN AGAIN PROBLEM OF CD WRITTER, AND THEY DOE"TINFORM ME FROM START TO NOW THEY NEVER MAKE ANY CALLS, NOW I BECOME FAIDUP OF THIS COMPANY CUSTOMER CARE ARE U ABLE TO CORPORATE ME OR IWILL GO TO CONSUMER COURT FOR FURTHER PROCESS