[Resolved] Hero Honda Bike — Service Engineer not responding | |
Dear Mam/Sir, It was told to me in the month of January by the service engineer of Bhubaneswar, Orissa of Hero Honda Motors Ltd that he will revert back to me by 15th of february for changing my back shock absorb of my bike.But till date he is yet to respond to me for my earlier problem.If customer from Bhubaneswar are getting responses from company like Hero Honda this sort of responses then think of the customer living in other parts of Orissa.Please look into this matter at an urgent basis. Thanking you Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Sir
I am kamlesh kumar gupta
i am purchase your bike hero honda spledar + in[protected], my vechile no. is rj 14 vs 0949, engine no.is ja10eea9b06363.dealer of purchase (supreme motors & service center) transport nagar, jaipur.
my vechile problem is vechile is reguraly vibrate & bubling in top side.my vechile is four time service in this center but sevice provider is not soluation in this problem ignore & not responce.so plz my requist you .you are suggest in this service center plz soluation in my problem.as soon as other wise this mettar transfer in court.so im inform first time in this company.
thanku
kamlesh kumar gupta
[protected]
I am kamlesh kumar gupta
i am purchase your bike hero honda spledar + in[protected], my vechile no. is rj 14 vs 0949, engine no.is ja10eea9b06363.dealer of purchase (supreme motors & service center) transport nagar, jaipur.
my vechile problem is vechile is reguraly vibrate & bubling in top side.my vechile is four time service in this center but sevice provider is not soluation in this problem ignore & not responce.so plz my requist you .you are suggest in this service center plz soluation in my problem.as soon as other wise this mettar transfer in court.so im inform first time in this company.
thanku
kamlesh kumar gupta
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
5015
Pending
0
Resolved
1456
+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
View all Honda Cars India contact information
I had got my bike serviced on 30 Dec-08 by R.S. Automobile, Alambag. I had complaints about some oil leakage below the gear assy and oil meter was intermittently working. I had visited three times to that service center for same problem every time they did something & but could not rectify the problem to my satisfaction & root cause of the problem is still very much there.
Due to which I am not able to drive my bike smoothly.
Hero Honda being a very reputed brand all over the India, we can not expect such kind of sub standard services from them.
You are therefore requested to look into the matter & instruct your said service provider to get the problem rectified up to the satisfactory Level.
Customer Like me have felt..that the staff of this centre need to have improvement in their Technical Competency & How to interact with customers as they were very rude to us most of the time.
Name : Mahendra chaudhary
Mob: [protected].
Bike : Passion plus
No : UP 32 BH 4189
Thanks
Mahendra chaudhary