[Resolved]  Hero Honda — Poor Service Of Bike

I have purchased a Hero Honda CBZ Extreme Motor cycle having En. No. - KC12EB8GF00030, Ch. No. - MBLKC12EB8GF00373, Resistration No. -OR23B7892 from Sanjeeb Auto mobiles, bhadrak, Orissa.From My 2nd servicing there is some problem in rear wheel & abnormal sound comes from chain.After 4Th servicing this problem is not solved.I have complited 1st servicing at Pravati Motors, Anugul, Orissa & 2nd, 3rd, 4th servicing at Bijay Laxmi Motors, Jharsuguda, Orissa.regarding this problem i am going to Bijay Laxmi motor atleast more than 50 times.always they are saying we will see in next servicing.please help me.

i am satisfied to herohonda

To,
The Regional Manager
Hero Honda, Bhubaneswar

Sub: Non Attending the complain

Sir,
This is to inform you that, I have purchased a Hero Honda Passion Plus (FBK)
From Rohan Auto Riders Pvt. Ltd on 13.08.2008 bearing Engine No: HA10EB8GH32 $ Chassis No: MBLHA10EL8GH42146. From the date of purchase, I have been facing problem in gear which is not functioning properly. During its 1st servicing I have informed on 29.08.2008 at Rohan and they changed the Damper rear wheel and charged the value and told me there will be no problem any more. And the mechanic also told me if you have any doubt then you may check with other engineers. 2nd servicing was done at Shanti Motors on 16.10.2008. They realized the problem and refused to change because they don’t have any warranty claims. 3rd Servicing was done at Rohan on 26.12.2008, they also changed the damper rear wheel and told there will be no problem. When I informed to the Supervisor he replied that every thing is fine and there will be no problem.4th Servicing was done at Rohan Auto Riders on 14.02.2009 but did not listen my complain as they are busy in paid services as per the mechanic.5th Servicing was done at D.D Motors on 2.5.2009. They also realized the problem but could not attended to change it as they don’t have warranty claims system and told to go to Bharat Motors. When I went Bharat Motors on 9.05.2009, there the mechanic present told there is also problem in gear but refused to check or replace it as I have purchased the Bike from Rohan Auto Riders Pvt. Ltd. They told Rohan Motors will do the needful.

I request you to kindly direct any of the servicing center at Bhubaneswar to solve the problem with copy to me, otherwise I will file a case to Consumer Court or in the daily news paper for information to general public for harassment.

Thanking You,

Soumya Ranjan Parida
AtPresent : L.I.G, Block No: 9, E.R-80,
B.D.A Colony, C.S.Pur
Bhubaneswar
Mob: [protected]

TO
The regional manager,
Hero Honda Bhubaneswar.

sub- To solve my problem.

sir
This is to inform u That, i have purchaged a Hero Honda HUNK
FROM ROHAN having engine no KC1EEBGA00744 &CSASIS NO MBLKC13EFBGAOO347. At 4Th service (2/8/2012)The service Engg realise That The fuel tank need to replace, This is already two monTh, There is no solution done, hey says waybill problem, stock problem.During The period imeet Mr ARUN at u r office he says please wait 5/7 days .Now he says i make order (black metallic fuel tank)and noThing can do.The service center says u meet Mr ARUN we cant do any Thing.

i request u kindly direct The servicing center to solve my problem. oTher wise i will try at consumer court and in Daley news paper for information to public for harassment.

Thanking you
sanjay kumar raTha .
bapuji nager .
bhubaneswar .
[protected]