[Resolved] Hero Honda CBZ Xtreme — written promise to change colour of bike | |
Dear Concern, I have purchased a Hero Hona CBZ xtreme on 03 Aprill 09 from "Sun Motors, Faizabad Road, Near HAL, Indira Nagar, Lucknow". I was not satisfied with the colour available that time & they have compeled to purchase with the written promise to change the colour in only coming 2 days. But after that regularly I am following up & getting same reply that the colour, I want, is not available & my bike is still kept in house idle & I am not using my bike due to this threat in mind that any scratch will creat problem for your dealer. I am mentioning the vital details herewith as follows with the expectation to get the service asap: Chasis No : MBLKC12EC9GC00971 Engine No : KC12EB9GC00994 I WOULD BE THANKFUL ON YOUR QUICK & KIND SERVICE RESPOCE IN SUPPORT. BEING A LONG TIME REGULAR HONDA FAN FAMILY, I EXPECT THE SAME ASAP. Thanks & warm regards Virendra Tewari M - [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Please report the matter at once to the company.
Keep writing to them through e-mail.
I had similar problem with my TVS bike years back.
The company people came, inspected and verified the matter and finally reimbursed my spending.
J.R.
Keep writing to them through e-mail.
I had similar problem with my TVS bike years back.
The company people came, inspected and verified the matter and finally reimbursed my spending.
J.R.
HERO HONDA/CBZ — Am not getting the bike
I have book the new CBZ bike in the CHENNAI NAGAPPA showroom(45 days ago) but till now am not getting any response from dealer.Zero customer care from hero hondaCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Hero-Honda CBZ bike — No good support
I have purchased Hero-honda CBZ bile in July 07 from SAMRAT motors satara, Maharastra (very first dealer of H-H for SATARA district). Soon after i bought the bike i came to know that some unusual sound is coming out from rear wheel whenver i apply the rear brake.I immediately report this complaint to dealer. His man looked in the matter and fixed it and told me that one of its small part has been reversly fixed.( As per my knowledge there should not be such a part designed which can be fixed in a reverse manner..i surprised.) Temporary i feel the sound has gone and it is fine. Again next day i found the same problem but i could not report immediately as was working in PUNE (125 kms away from SATARA).This time i went to them and told about the problem and even i demanded to replace the wheel (they refused).This time the have done something and fix the problem ( they have not informed what was the problem and what corrective action they have taken)
After few days again the same problem arised.Now i was getting angryon them. again i took my bike to them( To take bike from Pune to satara and back costs 500/- and its a tiresome job to drive 250 kms long in a one day) This time again i requested to change the wheel and told them each time it not possible (timewise and moneywise) to come from pune to satara for this problem. After hearing this manger replied furiously " i do not care from where you came and how much trouble you face. We will fix the problem only". I have spend near about 1500/- to get the wheel replaced.
I think this kind of dealers behaviour will ruin the reputation of the company. I would request the company officials to watch on such incidents and do not let this hapen again. Do not think that CUSTOMER is GOD only till he/she buy the bike.