Hero Honda — part not replaced

Address:

Delhi

Dear Sir,

My bike hero honda glammer 's centre lock not working , On 13.7.2011 I Put my Bike Glammer, Bike Registration No. DL9SAD7139 to M/s K.S. Automobiles for Bike Servicing after checking my bike Mechanic say your bikes lock faulty and replce it but service supervisor not agree to replace lock after a long 02 hours request he say me ok i place a order you conductme after one week , but they are not replaced above lock so i complaint customer care , and continue telephonic request he call me ( mr. neeraj ) on 5.8.2011 for recheck for bike I reached 0800am , neeraj say me you come after 1630pm , I went There at 16;30 to take Bike, I was shocked he say me above lock is not availabel in my store and he say i am not give warrenty for this lock I asked why, He was not able to give satisfied answer.

sir I lapsed a long 28 days , i complaint customer care and service centre many time they are not responding till date I am vey sorry to announce that i will never in my life will purchase anything related to Hero Honda Never will advice to anyone to go for this Company.

i am felling extreme humility & in my life i am going first time to consumer Court for this behaviour of Service provider .