[Resolved]  Hero Honda Hunk — Poor After Sale Service

This in reference to my Warranty Service to my Hero Honda Hunk Bike No. AP 09BN 9466. I had purchased the Bike on 20th March 2008 from your Dealer Modi Motors Secunderabad. Till Sept 08 I was in Hyderabad & was very much satisfied with the Service Provided by them.

But, after getting transfered to Delhi, I gave my Bike for Service to your ASP M/s. Oswal Motors Pitampura Village in New Delhi. I was very much disappointed by the Service Provided. The main problem was the noise coming from the Chain Cover (due to loosening of chain).

But to my dismay, the Service provided by M/s Oswal Motors was the 3rd class, which was never expected by a Company of the Cadre of Hero Honda.

First of all, the Bike wasn't washed at all.
The gears of the Bike were not smooth after service & there is a lot of problem when I shift the gears, as they were not greased during Service.
The Front Brake (Disc) of the Bike started creating noise, after Service.
Apart from that, the noise problem of the Chain was not rectified.
When after 2-3 days of the service I went back, to M/s. Oswal Motors, Pitampura Village, a young guy some where around 16 yrs. of age (who was one of the mehanics working there) responded as follows to my queries:

Gear shifting is not smooth because the Clutch lever has to changed as it has bent, estimate 70 rs. Being a Mechanical Engineer, I can Understand the Difference b/w the gear shifting when the gears are greased & w/o greasing. apart from that, I have observed the same while I got my Bike serviced at Hyderabad.
The Disc is making noise as Disc Brakes have weared, estimate 550 rs. This problem I was not facing before Service. Apart from this, noise donot comes all the time I press the Brake, only some times it is there, implying that the pad has not weared instead is loose which can be tightened.
The noise from rear is not of the chain but of the tool Box placed below the seat. The tool box is at that place since the day I have purshased the Bike. There was no such problem of the sound before this. Moreover I am driving a bike for quite a time now & can understand the difference between noise of tool box & Chain Loose.