[Resolved]  Hero Honda Karizma — SILENCER GETTING DAMAGED AND THE DAMAGE CAUSED BY THE COMPANY

RESPECTED SIR,
I am writting this letter in order to express my INCONVINIENCE and POOR AND UNSATISFACTORY SERVICE PROVIDED BY THE COMPANY.
I HAVE 2 R KARIZMAS.
1) MY FIRST KARIZMA has bought[protected].Providing with a chasis NO-MBLMC38EB9GG00981.
THE PROBLEM I AM FACEING IS REGUARDING MY SILENCER THE COLOR HAS BEEN CHANGED GIVING THE RUSTY LOOK.I HAVE COMPLAINED ABOUT ThIS ON 23RD OCT 09,THEY HAVE REFUSED TO GIVE ME THE PROPER SERVICES BY REPLACEMENT OF THE PART.THEY INSTEAD SAID THAT THE REGIONAL MANAGER IS GOING TO ARRIVE HERE SOON AND THEN HE WILL INSPECT YOUR VEHICLE.I HAVE WAITED FOR A LONG TIME AND STILL THE REAGIONAL MANAGER HAS NOT YET ARRIVED.AND I HAD ASKED THE DETAIL OF REGIONAL MANAGER BUT THEY REFUSED TO PROVIDE ME WITH THE MAIL-ID AND HIS CELL NO..

NOTE:-
"WHOLE CONVERSATION WAS HELD BETWEEN ME,Mr.WALE AND Mr.CHAVAN." THEY REFUSED TO PROVIDE THE DETAIL OF REGIONAL SALES MANAGER.

2)This problem is reguarding my 2nd KARIZMA.
As soon as we got the delivery from your services station after 5min we had to return to your service station.because the speedometer was not working and this cont. till 10-15 days causeing problem such as:-
1) Fuse getting damage.
2) Speedometer not working
3) Starting problem
And the vehiclE in the services station are not handle properly causeing damage to the vehical.And when i asked them for replacement of the part they always made some silly reason such as they are haveing no stock.So u plz do come after a month.

Hopeing for the positive reply of my complain by replaceing all the damage part by the people of the company including the silencer of my vehical.

The most imoprtant question to be asked is this the new way the hero honda company has started providing service in this manner.If "YES" please let us know.

If any of my words hurt's ur feeling i kindly appologise for that..But this the bad part on the service provided by the "HERO-HONDA" company

Dealer:-
LAXMI AUTOMOBILE.

Inconvience caused by the JULE SOLAPUR service station.
I AM PROVIDED WITH A RECEIPT ON WHICH IT IS WRIITEN THAT SILENCER IS KEPT UNDER OBSERVATION BUT NO PROCEDURE HAS BEEN CARRIED OUT TO SOLVE THE PROBLEM. MR WALE AND MR CHAVAN CAUSED A LOT OF INCONVINENCE