Hero Honda Passion Pro — dissatisfaction with free service

my passion pro bike was bought on 21/05/2009. i underwent first free service and third at SUSIL AUTOS,HERO HONDA CORNER,COMMERCIAL ROAD,OOTY,TAMILNADU .PHONE NO[protected].I HAVE COMPLAINED THEM ABOUT THE STARTING TROUBLE IN MY BIKE AND TO RECTIFY IT. I ALSO INSTRUCTE TO CHECK THE WORKING OF CARBURETOR.
they ignored my complaint and dint do anything.IT WAS THE SAMETHING WHEN I WENT FOR MY NEXT SERVICING.SO I REQUEST TO TAKE NECESSARY ACTION FOR MY COMPLIANT.