[Resolved] Hero Honda Pleasure — Service | |
I gave my scooter, Hero Honda pleasure, for repair at Millenium Motors, Bangalore. My scooter number is KA51 R 9709. I gave this on 25/7/2009. Job card number is 2676. A few plastic parts were to be replaced. Now it is more than 1 month has passed. The service center has not replaced the parts. They also sent me a SMS that scooter has been repaired. When I reached the service center, the parts were not replaced. I have to go back again. There is very poor response from the service center. There is no one who can give a satisfactory answer as when the scooter will be delivered. I only have to search and call the people there. When contacted, they say that parts are not available even with Hero Honda. Has Hero Honda stopped the production? How can it be possible that parts are not available when hero honda is producing and selling millions of bikes? Is this the kind of service we expect from a company like Hero Honda? As a customer, I am really tired now and do not know what to do. Without scooter, we are facing a lot of problems. My wife has to use auto every day and it is costing a lot I am now seriously thinking of registering a complaint with consumer court Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Hi,
I have owned a unicorn premium before 1year .I am residing at kerala, TVM. I have owned it from the marikkar showroom(statue). I am not all satisfied with their free service and paid service i think not only me but some other customers also are in same feel. Actually i dont know what are they doing in the name of service(both free and paid service) . They are always irritating the customers like me and degrading trust of honda. They notes complaints in the morning on the service day and simply giving back in the evening with out clearing the complaints properly .I have a serious doubt about their oil change aslo, iam not sure about it.they are doing some thing fishy.
totallllllllllllllllllly fedup no value for customers money thank you with alll regards and irritation.
I have owned a unicorn premium before 1year .I am residing at kerala, TVM. I have owned it from the marikkar showroom(statue). I am not all satisfied with their free service and paid service i think not only me but some other customers also are in same feel. Actually i dont know what are they doing in the name of service(both free and paid service) . They are always irritating the customers like me and degrading trust of honda. They notes complaints in the morning on the service day and simply giving back in the evening with out clearing the complaints properly .I have a serious doubt about their oil change aslo, iam not sure about it.they are doing some thing fishy.
totallllllllllllllllllly fedup no value for customers money thank you with alll regards and irritation.
I purchased hero honda pleasure on 19th July, 2008 in Virudhunagar, Tamilnadu. And I have the same starting problem since I purchased it. Self start is not working within 15 days from the date of purchase. We have to start by kick starter. Kick start is also not working sometimes for long time even in summer time. Ladies feel very much discomfortable when it gets stuck in the middle. When I took it to service station, Everytime they told different stories. They did not identify the actual problem for 1 year. Actually it has 2 years warrenty as per the owner's manual. They didn't give us the Battery warrenty card. Finally after 1 year they told problem is with battery and it is discharging immediately. Battery has 1 year warrenty only which was not informed to us. We thought everything has 2 years warrenty as per owner's manual. But in service statition, they told batter has only one year warrenty and now it expired so we need to buy new battery and they can't do anything for this. Finally I paid for battery for their mistakes and got warrenty card. The people in Hero Honda never tries to think about the customers. VERY VERY WORST SERVICE.
When my relatives bought vehicle with low cost from other vendors and it is still working properly, I am really frustrated with the HERO HONDA PLEASURE vehicle and the service provided by them.
If anybody has idea to buy this vehichle, think twice before you buy.
When my relatives bought vehicle with low cost from other vendors and it is still working properly, I am really frustrated with the HERO HONDA PLEASURE vehicle and the service provided by them.
If anybody has idea to buy this vehichle, think twice before you buy.
i want metre of my scooty HERO HONDA PLEASURE its being a month that iam nt getting its metre...wat hell ...the company is very big bt parts of scootys r nt available...
very bad...nd plz mail me if any1 knw frm where i will get its metre...
very bad...nd plz mail me if any1 knw frm where i will get its metre...
the same case is in Pune (MS). the dealers take over a half amount of the product and keep us waiting for at least 40 days. When i asked if I get any ref no. or my booking status, I was denied. These dealers must be using our money for some other use. :(
You can visit the official website and contact the sales people by email id givenon the site for any queries/ help.
You can visit the official website and contact the sales people by email id givenon the site for any queries/ help.
Hero Honda Pleasure — after exceeding delivery date also dealers not give the vehicle and said no stock
i am booking the hero honda pleasure (black colour)at Jan 30 At varalakshmi hero pvt ltd and they will said delivery in 45 days but today i am approaching the showroom but they were said there is no stock and require one month extra time . so please take my request and do the process fast for getting the vehicle because i need a vehicle urgentCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
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Hero Honda — delivery date
HiI went to a Hero Honda dealer in Pondi cherry & was looking for the Splendor+.
To my surprise& shock I was told, it would take minimum 60 days for delivery.
I enquired if its with splendor + alone , but it seems for any model like passion plus etc same case ( except for the premium section like cbz) .
But when I checked with nearby town they say it will be delivered the next day.
How is it possible for a dealer in TN to deliver the next day & it takes 60 days for a dealer in Pondicherry?
The dealer in Pondy always says that we have not received sufficient quantity for delivery.
When there's so much demand, whether Hero Honda is sleeping w/o supplying the vehicles??
I also hear of rumors that the Dealers in Pondy take the amount & rotate the amount collected for couple of months & then finally deliver the vehicles ( thats 2 months they enjoy the amount w/o interest).
Is this true ?
Can someone from Hero Honda respond or at least provide me the contacts of sales folks in South region