[Resolved]  Hero Honda Pleasure — No proper service

Address:

Chennai, Tamil Nadu

Hi Sir/Madam,

Ref: Model - PIR, Hero honda Pleasure(black), Engine no - JF16EDAGL15316, Date of purchase - 20/12/2010, Dealer name - Nagappa Auto, B-25, second avenue, Anna Nagar, Chennai-600 102. Service Centre address - Mohana Auto mobiles, 79/31, Walltax road, Near Padmanaba theatre, Chennai-600 079.

I given my two wheeler to the service (3rd service) to the service centre, they told me that i need to change my break lever, both wheel DISC, Handle bar etc, just there was a small scratches in my bike, i dont no how it happend, also they told me that parts are not available. They informed me that, they have searched for spare parts in all the places but they have not received from Hero honda. 2 months ago i asked them for speed meter glass, but no proper response from them, they told me to call but no proper response from them, if we are asking some questions they are disconnecting the call. I don't no my bike wants to become new. Why we are preferring Hero Honda? it is best in quality comparing to other companies. Also to purchase Hero honda pleasure i have patiently waited for 90 days. I don't no at any cost i want my bike should become how i purchased. In 2nd service asked for bike's body gaurd for my bike which is cover the bike by steel rod or iron something, iam not sure about that, they said no stock. While purchasing the bile in Nagappa they didn't informed me about this bike body gaurd to protect my bike from scratches, later on in service centre till date they are saying that no stock, my bike have scratches now...Iam expecting good service from you.

ALSO IAM EXPECTING A CALL IMMEDIATELY, KINDLY LOOK AFTER MY MATTER SERIOUSLY OTHERWISE I WILL GO TO CONSUMER COURT.

Regards,
Bhagyalakshmi.M
No.7, Karuppanna Street,
Chennai - 600 001
[protected].