[Resolved]  Hero Honda Pleasure — Bad Behavior of Owner

Respected Sir,

Yesterday I bought a New Hero Honda Pleasure bike for my sister as a gift. She want only RED colour, thats why I asking for the same bike in SHAAKSHI MOTORS, TINSUKIA. There was only one RED bike with all accessories fitted by the dealer. When I asked the dealer that I don't want the accessories, I want only the bike as the accessories fitted by the dealer is too high price then the reasonable price i.e. 6500.00(SIX THOUSAND FIVE HUNDRED). If I bought the same accessories from outside the dealer its around 2000.00(TWO THOUSAND). So I asked the owner that please give me the bike without accessories. The owner's wife not agree to sell the bike and said come next month. After several request she agree to remove only the front guard and less 1000.00 (ONE THOUSAND) and said "AUR NEHI HOGA LENA HEY TO LO NEHI TO JAO" and she put the bike inside said "HUM AAPKO BIKE NEHI DENGE".

But I want the bike as today is my sister's Birthday and I promise her to gift a Pleasure bike thats why I bought the bike. But the dealer gave me the cash memo of the bike only 37,581.00, no other bill provided by the dealer. I gave them total 45,500.00. When I asked for the remaining bill they said its not proveded by Hero Honda. And the whole amount goes to BLACK MONEY I think. After buying the bike I have to sign a satisfaction letter. I refused to sign that letter, then the owner's wife angry with me and said "AAP NIKOL JAO SHOWROOM SE, AAP BIKE NEHI MILEGI". Then I sign the letter and write there a comment for Hero Honda that I am NOT SATISFY WITH THE CHARGES FOR ACCESSORIES. They crush the letter and put it to dustbin and forcing me to sing another letter. As I promise my sister thats why I cant go home without a bike. So I bought it.

And they charge for TR- 250.00 (without money receipt) but in RTO the TR fees is 30.00 only. For lamination they charge 591.00 (without money receipt), Accessories 6500.00 (without money receipt), Insurance 981.00 (promise to give the policy today and the money receipt). A bike shampoo 230.00 ((without money receipt).


Now I have few Questions for Hero Honda-----
1. Is the accessories provided by you?
2. If yes, then why you order the dealers to sell the accessories without BILL?
3. Its necessary to buy all the accessories.
4. If yes. Please provide me the exact market value of the accessories.

PLEASE PROVIDE ME YOUR VALUABLE COMMENT THROUGH MY E-MAIL.

This is for your kind information and acceptance please and need action against the DEALER. I think next I will go for CONSUMER COURT "how one can sold items without proper BILL."

LONG LIVE HERO HONDA.........AS I AM FAN OF HERO HONDA LAST 11 YEARS.........ITS REALLY DESH KI DHARKAN


REGARDS....
ANUJ KUMAR BORAH
PERSONNEL DEPARTMENT, OIL INDIA LIMITED, DULIAJAN
RESIDENT CHIEF EXECUTIVE BUILDING,
PO-DULIAJAN, DIST -DIBRUGARH
ASSAM-786 602

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E-MAIL- [protected]@rediffmail.com