[Resolved]  Hero Honda Splendor Plus — FIRST FREE SERVICE POPPER NOT DONE

Address:

Gurgaon, Haryana

DEAR SIR OR MADAM,
I PURCHASED MY NEW HERO HONDA SPLENDOR BIKE FROM AJAY MOTORS, JHUNJHUNU ( RAJ.)
I AM DOING JOB IN IMT MANESAR, GURGAON. WHEN MY FIRST FREE SERVICE DUE ON 500-750 KM. THEN I AM GOING TO NEAR SERVICE CENTRE AT RAJA MOTORS, NEAR NSG GATE, SUBZI MANDI, MANESAR, GURGAON - 122050, PHONE NO.[protected]. I GIVE TO MY BIKE FOR FREE SERVICE AT 595 KM. DATED 13NOV.2010, I NOTED THE MY FACE PROBLEM ON MY BIKE TO THE SERVICE CENTRE WHICH WAS CHAINS PROBLEM ONE OF THEM. WHEN I RETURN BACK MY BIKE AFTER SERVICE. THEY HANDOVER TO ME BIKE WITHOUT WASHING AND WHEN DRIVE TO MY BIKE CHAIN PROBLEM NOT SOLVED. IT GIVING ABNOMAL NOISE IN THE CHAIN.THEN YET I BELIEVE ON THE SEVICE CENTRE BUT WHEN TODAY 15NOV.2010 AT 6:50PM I AM GOING TO GURGAON SUDDENLY MY BIKE'S CHAIN BROKEN BACK WHEEL JAMED AND CHAIN COVER BROKEN, I WAS NEAR MAJOR ACCIDENT BUT I SAVED MY LIFE BY THE HELP OF GOD. YET I WANT TO KNOW THAT, WHAT IS THE SOLUTION MY FREE FIRST SERVICE NOT DONE PROPER AND SPEND MY MONEY IN THE BIKE REPAIRING ? HOW DO BELIEVE THE CUSTOMER IN SERVICE CENTRE ? WHAT WILL BE ASSURANCE THE NEXT FREE SERVICE DO PROPER. WE ARE HERO HONDA CUSTOMER FOR LAST 15 YEAR, BUT I SHOCKED TODAY PROBLEM.FINELY I WANT TO REIMBURSEMENT MY FIRST FREE SERVICE AND DAMAGE CHAIN WITH COVER, I HOPE THE HERO HONDA COMPANY SHORTOUT MY PROBLEM. I MENTION BELOW MY DETAILS.

MODEL :- SPLEDOR PLUS
ENGINE NO.:- HA10EFAHG54400
CHASSIS NO. :- MBLHAUE4AHG19849
OWNERSHIP NAME :- PRITHVI SINGH
DATE OF PURCHASE :- 29OCT.10
PURCHASE FROM:- AJAY MOTORS, JHUNJHUNU (RAJ.)
FIRST FREE SERVICE DONE AT: - RAJA MOTORS, NEAR NSG GATE, SUBJI MANDI, MANESAR, GURGAON 122050
SERVICE SLIP NO. :- 935 (RAJA MOTORS)
SERVICE TAG NO. :- 30 (RAJA MOTORS)
SERVICE DONE AT :- 596 KM.
CUSTOMER NAME & CONTACT NO. :- DEEP SINGH [protected], [protected], E-mail id :- deepsingh.[protected]@yahoo.co.in ( near jain mandir kasan village, manesar)

THANKS
DEEP SINGH
[protected]