[Resolved] Hindustan Petroleum LPG — Delay in supplies of refill

[Resolved] Hindustan Petroleum LPG — Delay in supplies of refill

J JYOTI RAINA from Pune, Maharashtra

I am very much vexed up with HP Gas and really feel uncomfortable with gas. There is always shortage for gas cylinders. And the booking system is so worst and badly handled. The line is busy always and we can't book a gas for 2 days till we get the line. And after you book, the delivery will take at least 15-20 days. I have booked gas for 10 days and no response as yet. I have 2 cylinders and both are empty with stupid rules of HP gas services. This service providers are a big failure. Not only me, wherever HP users are using their service, they are facing inconvenience...My latest booking is on 29th sep still i haven't received the refill yet.The company officials arenot really looking into the distribution systems.The dealer M/S Nand gas agencies prop as well as the staff isn't cooperative. Hope adequqte action to be taken. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Raghunathan

from Mattanur, Kerala

HP- LPG — Delayed Supply of refill

It is told that, the refill has to be supplied / delivered after 10 days of booking. Is it true?

If it is true, the agency is not delivering the refill in time and i am struggling to meet my domestic needs

Please confirm and act

Yours
Raghunathan

shuvajit16

from Delhi, Delhi

hindustan petroleum(lpg) — delaying of distribution

I AM PROBODH KUMAR HAZRA RESIDENT OF THE TOWN BURDWAN IN THE DISTRICT BURDWAN OF THE STATE WEST BENGAL.I AM A CUSTOMER OF HP LPG GAS.I AM UNDER THE DISTRIBUTOR Kalyaneswari Gas Distributor(keshabgang choti burdwan pin-713101).MY CONSUMER NO. IS 604710.AFTER RECIEVING THE GAS CYLINDER LAST TIME ON 6th MAY 2011 WE HAVE BOOKED OUR GAS ON 13th JUNE 2011 AFTER 21 DAYS OF RECIEVING.BUT TILL NOW(7th JULY 2011) WE HAVE NOT RECIEVED OUR GAS. THE CALLOUSNESS OF THE DISTRIBUTOR IS CAUSING GREAT PROBLEM TO OUR FAMILY.