[Resolved] Hindustan Unilever Pure It — not getting proper reply
id no [protected]
costumer not getting proper response your end regarding request for change of the battery dt 26-05-08 but till date no action
As a my personal request pls send somebody to my home and take bake to your product its no use for me & family, because of poor service we are getting your end
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Complaint marked as Resolved
Jul 28, 2010PureIT / Hindustan Unilever Customer Care's response Dear Mr. sarvendra,
This is in continuation to our conversation and the concerns mentioned in your blog dated 13th Jul 2010 regarding your Pureit
I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.
I would once again apologies for the inconvenience caused to you.
Our Service personnel had visited you on 15th Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.
I would also request you to confirm regarding the resolution of your concern.
You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com
Rest assured of continued support always,
With Best Regards