[Resolved] Home Loan — CLEARANCE LETTER AND ORGINAL AGREEMENT
All dues and liabilities against the loan amount has already been settled by me since more than a year - but several time contacted to HDF OFFICE in ANDHERI EAST - The on duty customer care representative attitude is very rude and the unsatisfactory answer which put us in heavy losses - since we are NRI and visiting INDIA on annual vacation
On June 16th 2009 my wife and my son visited to ANDHERI BRANCH and after a long waiting she was able to meet the customer care rep name Kirtikar and asking my wife to submit the GENERAL POWER OF ATTORNEY - My wife called me from the same office and i discussed with the Mr KIRTIKAR and requested him to send my the formatt - the formatt which he sent on my above email address its entirely irrelevent and unappropriate to resolve my problems - the POWER OF ATTORNY copy he send for my signature its all cluases expressing only and only the terms of LOAN PROCESSING formalities - including the all collecting the load amount mortgage the property statement to be atlered as necessary and acknowledge the libilities and obtain the possession of the flats[protected]etc etc etc . but now where its reflecting the my attorney to collect the clearance letter from HDFC and the collect the ORIGINAL AGREEMENT DOCUMENTS .
Do you feel that the such power of attorney having almost 17 clauses and subclauses are logically acceptable to sign the such agreement -
Its seems that its indirectly fraudulent involvment by the responsible person - when i called them after receipt of the such email - the gentleman again giving me rough answer that then and threathening that if you refuse to sign such Power of Attorny then i may proceed to HDFC LEGAL department -
I assume that HDFC such reputed organiztion and experienced banking and financial institue engaging the such employee/s to harrase their reputed customer which may persuade the customer not to contact again for any FINANCIAL assistance -
As i interacted on a phone with the considerate person (MANAGER of HDFC at ANDHERI BRANCH the behaviour of the person left an impression that she wants to take an advantage of my constrains not to be in person and she (Manager of andheri branch) simply handed over the phone to my son instead of answering my querry about the format as being sent to me by Mr Kirtikar which has no relevance with the power of attorney just to collect the CLEARANCE LETTER and ORIGINAL AGREEMENT after complete off-set of the loan.
I may be available on the address - please do clarifyon the subject as expatiated above.
P O BOX 517,
TELEPHONE #[protected] EXT 222
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Aug 14, 2020Complaint marked as Resolved
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