[Resolved]  Home Loan — Delay on loan disbursement

Address:Gujarat

Dear Sir,

We have longed home loan application of Rs.20 lacs about three month back which is sanctioned from the ahmedabad ambawadi branch about two month back. I and my two elder sisters jointly applied for the home loan. My brother in law is a gurantor for the loan. The loan is awarded to our account but the gurantor name is included has a joint appliant along with the original three applicant. One month before we have given written complained for the removal of the gurantor as a coapplicant but still date we have not received any reply from the concern branch office .

2nd thing is that the money due for the home loan payment is also not given to us due to nonsubmission of one of the banakhat(agreement) document from the builder they have handed over allotment letter of the premises but bank official has not validated our claim. I am sure that the developer are very genuine people and they try to give us necessary agreement paper soon but for the said reason it is not fair to hold up the sanctioned loan in our favour. Under the same circumstances bank has delivered loan to the some of the customers. If loan is not delivered in due course of time than we are force to look for other expensive option for clearing our responcibilities of payment in given time frame. We feel very unusual when loan is sanctioned and payment is hold for some small reason for your valued customer. Our building is also in the finishing stage so there is no matter for refusal to a person whose all credetials are verified from bank officials. I request top authority of the bank that you must see the customer difficulties on case to case basis and try to shorted out the problem/s to avoid delay in payment . Due this long delay i opt for the mortgage loan from SBI to clear the financial liability pertaining to new home. Our BOB home loan application was longed jointly showing our monthly income of Rs.1.25 lacs.The loan period was granted for ten years having installment about Rs.26000 per month. Out of three applicants two applicants are govt employee with one having 10 years remaining from the retirement and second one having about 13 years remaining from retirement not only that joint applicants having Rs.2.25 crore asset and having no liability!. I wonder that we are considered to be one of the safest customer to the bank but even then we face this difficulties. It very desperating experience with BOB. I shall be thankful if you consider our request favourably as earlist pl.

Thanks,
Mayank Acharya
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Aug 13, 2020
Complaint marked as Resolved 
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