[Resolved]  Home Shop 18 Online — Defective Products Fujezone Dual Sim Touch Screen Mobile

Hi,

Recently I bought one mobile through Home Shop 18 from Nakamachi Techno Pvt Ltd. On the second day of receiving the mobile... the charger got stopped to working... then I have sent for replacement the charger...
After that I came to know, the IMEI number for the mobile is invalid... the I have sent again for replacement along with Battery... but I got the replaced mobile without battery...

The main interesting thing is that the replaced mobile also the defective... like it always switch off if I get the call, or if I make call and some times it switched off and will not be switch on....

I am facing lot of problems to use the mobile....

So, I am thinking that the Home Shop 18 is having contracts with other companies like who sells defective products...

The warranty period for the mobile initially they have given me is 6 months... but out that around e months... I did not use mobile due to all above the reasons....

Can any body suggest... what action I can take for this...

Thanks
Srinivas Kassa
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am also facing lot of problems to use the mobile...& return back mobile set after one day (mobile recieved date-23.11.09 return 24.11.09) at nakamichi situated at saidulajab on 24th november but not refund recieved till date many time to call to home shop & nakamichi also but not any responce from home shop & nakamichi & i call to direct nakamichi manager Mr. Kapoor his no. is [protected] every time promise me your refund come in one week but not any refund recieved till date.Sir request you please help me regarding refund because already delay my no. is [protected].Arjun Singh-1/219 Dakshin Puri New Delhi-110062

fujezone dual sim mobile — defective piece

my name is darshan.order no :[protected].
i recieved fujezone dual sim screen touch mobile on 7/2/2010. from shop 18. but this mobile is defective peace. earphone of the mobile not connect with mobile.more over voice of the mobile and camera quality is very bad .i do not want use this product.i want my maoney back.i not found any quality which they told me about the mobile.they sold me chines mobile in the name of brand name,.they cheated me,.i request to you plz do some thing for me. i want my money refund.i did not used this mobile i packed it as i get .i only check it and with in 15 min i found this all defect in the mobile. i already talked with the supervisor they gave me complain no : 5347024.i do not want replace it.i just want money back in any cost.plz reply me on my e mail id ..darshu.[protected]@yahoo.com

thank you.
Guys, those are NOT problems or concerns, they are SPECIAL features provided by Nakamachi Techno Pvt Ltd. and Marketed by Home Shop 18 online.

Try to utilize Brand NEW and UNIQUE features... :-)

Cheers,
KK

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information