[Resolved] Home Shop18 — Home Shop 18 Not giving the refund

ASHWANI JAIN

from Delhi, Delhi

Address:

North Delhi, Delhi

Dear Sir

I have purchased an Ice cream Maker of Softel Company from Home Shop18 , I was not satisfied with the product. It is always told by Home Shop18 that if product is not upto the satisfaction level of the consumer then the consumer can return it back & money will be refunded. Home Shop18 has sent the TNT courier person at my home Place & picked the courier. I have already deposited 1799 Rs to Home Shop 18. Now the
Home Shop 18 is not returing me the money & harashing me.
My Order No is:[protected]
TNT Courier No is : DO[protected]
TNT Courier has confirmed me that the courier is received by Home Shop 18. Now Home Shop 18 is not giveing me the refund. Kindly help me.

Regards
Ashwani Jain
[protected]

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Upasana Trivedi

from New Delhi, Delhi

Home Shop18 — not satisfied with their working process

My order no. is[protected], order date is-18th Nov. 09.
They people said that they will deliver product in 7 to 8 days but today on 5th day your stupid executive called me for verification only. They have not dispatched till now.
their stupid executive is not interested to work any more he has no manners how to talk with a female customer, when I asked his name he refused to tell me his name this is not the way by they can make customer.
This is my first and last order to HOMESHOP18. because they dont have rational executive and right process to deal an order.
when you can deduct amount on the same day then why are their executive waiting to pass on 5 days?
I am not satisfy with your executive statement and why he didn't tell me his name. is he fraud? No efficient and expert person is available for serving the customers. They does not know the value of customers and ethics of business.

I am going for holidays that's why I order for DG cam, but I don't think you people would be able to deliver it on time.
its better if they cancel my order and give my money back.

Harshinder

from Thanesar, Haryana

Home Shop18 — Didn't get usb connectivity software cd

I bought a fuzezone dual sim phone (Model no. ASE 18+) from Home Shop18.They didn't provide USB connectivity software cd. Without that the phone is unable to connect to my pc.Also only 1 sim functions on it and the other doesnot respond. Kindly tell me some solution.