Homeshop 18 — Send products with forged labels | |||
I ordered an Extra-large "Bean Bag" from the website. I thought this company is associated with Network 18 and must be reliable, but to my surprise they are "Top class Cheats". Instead of sending me the XL size, I got an L size. The label on the Bean Bag was forged with a permanant marker by putting an X in front of L to make it look like an XL. I submitted the feedback multiple times on the site, which never showed up and there was no response. I called the customer service and they said they need to investigate the matter and will not send a replacement, Moreover, the product reviews you write on the website are not shown to the buyers but to you only. I am not sure what to do with them and do not have time at disposal to run after them. The intention to post a complaint here is to let potential buyers know what to expect from Homeshop18.com and stay away from them. Was this information helpful? | |||
 2 Comments | |||
Comments
Even after responding to above message posted by Homeshop18 support, there has been no repsonse. Looks like they just post a standard message as above to make it look like they are attending to their complaints. I am putting details of this order here too:
Sub Order Number 30988993
Order Number[protected]
Merchant Name and Number Can Global(103)
Item Number/Product Number 18485
Item SKU No IDB7223BRN-Can
Item Title Bean Bag in Dark Brown - Extra Large
Item Quantity 1
Current Status Order shipped
E-Mail [protected]@yahoo.com
Phone 30621465
Mobile [protected]
Shipping Address Satish ToshkhaniB2/501 Nisarg Nirman, Pimple Saudagar
Pune
Maharashtra, India411027
Shipment Details Normal Courier ( Shipped on Oct 8, 2010 ). ( HS18C1391 )
Sub Order Number 30988993
Order Number[protected]
Merchant Name and Number Can Global(103)
Item Number/Product Number 18485
Item SKU No IDB7223BRN-Can
Item Title Bean Bag in Dark Brown - Extra Large
Item Quantity 1
Current Status Order shipped
E-Mail [protected]@yahoo.com
Phone 30621465
Mobile [protected]
Shipping Address Satish ToshkhaniB2/501 Nisarg Nirman, Pimple Saudagar
Pune
Maharashtra, India411027
Shipment Details Normal Courier ( Shipped on Oct 8, 2010 ). ( HS18C1391 )
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We sincerely apologize for the inconvenience caused. Please provide us with your contact details as well as the order details on the email id sourabh.[protected]@homeshop18.com . We will help to resolve your issue as soon as possible.
Regards,
Homeshop18 Online Support Team
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