[Resolved]  Homeshop18 — Order reject

I got a promo coupon from my credit card for discount on Homeshop18. After choosing my product and giving coupon + credit card details, the order was accepted.
Next i get a verification call for the credit card used and the products ordered. After giving this, i was assured my products would arrive in 7-10 days.
Then i get another call asking for further verification by sending a copy of my credit card statement + a copy of my credit card.... i refused this since authentcation via mobile for credit card verification was already done. Why should they require my card statement and a copy of the card to verify a purchase????
Then yesterday i get a mail + SMS stating my order has been cancelled...with no reason for the rejection.
I am wondering why they did not require my salary statement to see if i am indeed creditworthy!!!!?
Rest assured, after reading the low quality and other issues, i will NEVER browse homeshop18 and even inform my credit card to stop promoting them
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Aug 13, 2020
Complaint marked as Resolved 
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quite sad to hear about it but it's a Thawte Certified Site. Whenever you shop online check if the site is Thawte Certified Site.

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