Homeshop18 — Defective material

Address:Chandigarh, Chandigarh

I had purchased a 3 channel Steel Structure Helicopter with infrared remote on[protected] from homeshop 18 order no:[protected] which was recieved through courier as defective piece and wen contacted on phone to the company
they said the complaint will be attended within 15 days but later on the refused to attend the complaint being answered that it is an electronic item and there is no waranty. The company is making Fool to consumers by selling the products by Tele Shoping network by giving Wrong advertisement.You are requested to take up the matter with the company to replace the product .
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I also ordered 3 channel helicopter. It was not flying properly and when i complained and wanted refund they said that electronic toys could not be refunded. but in their letter sent with the product, they have mentioned 15days money back guarantee. This is truly fraudulent ways to cheat customers. Home shop 18 should mention which products are refundable and which are not. as electronic products are expensive, we are left with non functional products and waste of money and time.
did you try contacting their customer care at[protected] they are 24X7

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information