Homeshop18 — Defective material | |||
I had purchased a 3 channel Steel Structure Helicopter with infrared remote on[protected] from homeshop 18 order no:[protected] which was recieved through courier as defective piece and wen contacted on phone to the company they said the complaint will be attended within 15 days but later on the refused to attend the complaint being answered that it is an electronic item and there is no waranty. The company is making Fool to consumers by selling the products by Tele Shoping network by giving Wrong advertisement.You are requested to take up the matter with the company to replace the product . Was this information helpful? | |||
2 Comments | |||
Comments
I also ordered 3 channel helicopter. It was not flying properly and when i complained and wanted refund they said that electronic toys could not be refunded. but in their letter sent with the product, they have mentioned 15days money back guarantee. This is truly fraudulent ways to cheat customers. Home shop 18 should mention which products are refundable and which are not. as electronic products are expensive, we are left with non functional products and waste of money and time.
Reply
did you try contacting their customer care at[protected] they are 24X7
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