[Resolved] HomeShop18 / Deccan Jewellery Set — Product not delivered | |||
I have booked the product on 22nd sept worth Rs 2450/- through Home shop-18. Using phone booking option and making payments by credit card in advance. Product was supposed to be delivered within 8 working days. I have registered complaint also for wich complaint number is 60994897, after i did not receive the product in 15 days also, but no action was taken. I was informed that product is under packing and will be delived by 4th or 5th Oct. However, till date i did not received the product. Instead got a call that product is under manufacturing and will be despatached after 14th of Oct. It seems that Home shop 18 is making fool of people booking product and making advance payments. Order number :[protected] Regards Anand Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Sorry to say Support team-Home shop 18, that you people are not updated with current status, you are saying product is despatched; however just 15 minutes back came to know from your executive that product is under manufacturing and since common wealth games are going on they are not able to work and deliver the product. Also since Monday automated product tracing says product is handed over to Courier.
I dont know how you people deliver the product, i mean by what means, it seems you people use sea route for delivery?
I know a courier from London also gets delivered third day in city like Mumba. But here this is not the case.
This is really frustrating, ridiculous and disgusting behaviour, which is forcing me to take legal action. Hope your company expects this from my side.
Thanks for such a nice service.
I dont know how you people deliver the product, i mean by what means, it seems you people use sea route for delivery?
I know a courier from London also gets delivered third day in city like Mumba. But here this is not the case.
This is really frustrating, ridiculous and disgusting behaviour, which is forcing me to take legal action. Hope your company expects this from my side.
Thanks for such a nice service.
This is really frustrating!!!
I have received the call from home shop 18 Number is: +[protected] saying as my product is not getting delivered even after 25 days from placing the order. They asked me if i want to cancel the order, i confirmed the cancellation, and they told they will be giving details of cancellation by Tuesday morning, but now no body is responding to that. I hope Home shop 18 do not want to refund the money back.
I request to consumers please do not place orders to Home shop 18, they are making fool of customers and making frauds. Considering banks are giving daily interests as per RBI instructions, they are keeping our money and earning intersts, by not delivering product in promised time. If they refund money they should give interest as per RBI norms to the customers. Please ask the same to them.
I have received the call from home shop 18 Number is: +[protected] saying as my product is not getting delivered even after 25 days from placing the order. They asked me if i want to cancel the order, i confirmed the cancellation, and they told they will be giving details of cancellation by Tuesday morning, but now no body is responding to that. I hope Home shop 18 do not want to refund the money back.
I request to consumers please do not place orders to Home shop 18, they are making fool of customers and making frauds. Considering banks are giving daily interests as per RBI instructions, they are keeping our money and earning intersts, by not delivering product in promised time. If they refund money they should give interest as per RBI norms to the customers. Please ask the same to them.
Consider this Complaint closed!!!
why you have closed this complain?
product ni dia or money laa le
Mujha order k time jo free gifts milna tha boo ni mila jab ke bola gaya tha ki order k sath he milangee. 1 month gujar gaya abhe be ni mila hai. Bhut bure hai yaa log aaj k bad koi shopping ni karunga bhool k bhe.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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Sorry to hear about your experience. You will be glad to know that your order has been dispatched.You will get your product in the forthcoming 3-4 days.
Regards,
Homeshop18 Online Support Team
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