Homeshop18 — very unprofessional people

Address:

West Delhi, Delhi

hi,
my name is govind singh i placed my Order number[protected] dt-5/11/10 online. after 10 day's when i gave lots of feedback to the company about order not delevired one mr vikas arora called me up and tell me to stop giving feedback because it will creat problem for their system. first he tell me your order will take 2-3 more day's then he said we don't have stock so your order stand cancelled and they are refunding my money without my permission first he cancelled my order and send me mail which i pasted below. when i make online complaint he called me again and tell me that he is calling from legal deptt and i will get noticed from them in next 48 hour . he also closed my online email account. so i request each and every people don't buy any product from homeshop18.

Cancel for RefundTuesday, 16 November, 2010 4:33 PMFrom: "[protected]@homeshop18.com" <[protected]@homeshop18.com>View contact detailsTo: [protected]@yahoo.co.in
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Dear Govind Singh,

We regret to inform you that your Order number[protected] has been cancelled for the product Casio Mens Watch - FT-620L-5BVSDF + Rs 200 GC

due to <As per customer request>. We are processing a full refund against the same.

For the mode of payment that you have used, refund would be realized at your end accordingly.
Eg: If the payment is made through Credit Card and the status is marked as cancelled, the amount would be refunded to the credit card's account.

Refund Process:
For credit card /Debit card mode of payment, refund processing time is 6-8 working days
For COD/check/DD mode of payment, refund processing time is 15-20 working days.
For orders placed through gift certificates, refund would be provided in form of a new gift certificate with the same value.

Hope your experience with HomeShop18 was up to your expectations.In case you have any ideas, suggestions or complaints, pls feel free to send us your feedback - http://www.homeshop18.com/feedback

Continue shopping at www.homeshop18.com

With Warm regards,
Customer Service
HomeShop18

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