To Whomsoever It may concern.
This is to bring to your kind notice I have placed a order containing Flower Boquette with product name as "INTERPRETATION OF LOVE" worth Rs.785/- with order no[protected] on the Homeshop18 through Internet (www.hoemshop18.com) where Order required some personal details and Phone numbers to be updating alongwith required date of delivery .I have mentioned 14/02/2009 (Valentine's day) as the date of delivery and after placing the order I got a sms stating the order will be delivered within 12-13 working days which forced me to contatc the call center to clarify regarding the delivery date.The call agents confirmed that order whichever is placed after 2:30 pm will be delivered the next day and for flowers the delivery norms are different than the other categories of products and the next day(14th Feb 09) I waited till 8:00 pm along with umpteen number of calls but to my dismay I found the comitment void and I called the call center of Homeshop 18 and advised them to cancel the order as there was no point in recieving the order after the required date and the order was delivered on 15th Feb 2009 around 2:00pm which I haven't accepted and asked the delivery guy to take back.Today when I called the Home shop 18 Callcenter enquiring abou the refund they simply denied stating refund is not possible.I am really helpless and I want to warn all the consumers from falling into the traps of these kind of cheaters who are simply waiting to loot public .Please be careful.
I hope this forum has authenticity and effectiveness to bring these kind of cheaters to lime light and make them learn a lesson of what happens when they try to cheat public .
Thanks for hearing me.
Thanks & regards
Muralikrishnan
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