HomeShop18 / Imedia Touch Screen Mobile Phone - Itouch — Free 2GB memory card not received with handset/ Bluetooth application problem

I bought this Imedia touch screen mobile from Homeshop18 i.e. CNBC TV18 online LTD. The phone was delivered to me in 8 days but when I opened the handset pack I did get the free 2GB memory card inside the box and mobile as well. The second problem with this mobile I found is regarding Bluetooth application whice is not working properly. Whenever I try to receive data via bluetooth it says "write file failed". I have talked to the customer care and they promised to send MB card but no help regarding technical support. Please help me if anyone knows about the bluetooth settings.