[Resolved]  Homeshop18 — ipad mini not delivered to order made on 9th dec

Address:South Delhi, Delhi

1. Booked an Apple iPad Mini White 16 GB wifi and paid Rs.19,400 by credit card order number[protected] on 9th of december, 2012
2. Was promised to be deliverd in 5-6 days
3. No Delievery uptil now.
4. Made several complaints ref 77218183 on 14th dec.
77323009 on 19th dec.
77624827 on 24th Dec.
5. Made several calls everyday (each call running more than half an hour) on phone for which they didnot give complaint number.
6. Everytime they promised me to deliever the product in next 2 working days.
7. I needed to gift the product on my Mom's b'day on 24th dec. and i ordered 15 days before and was promised to get it by 15th dec.
8. They have just grabbed my money for 20 days now, frustating on phone and giving no signs of product delievery.
9. Want them to deliever the product asap with compensation formy phone calls calls and the criticism i have to suffer on my Mom's bday because of them as i cant have another 20k to buy another gift for her.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Ankush,

As customer satisfaction is paramount as a special case the order value INR 19400 has been refunded dated 27th Dec'12.

We at Homeshop18 are treating the matter closed from our end and there is no liability pending towards Homeshop18

A line of confirmation would be appreciated

For TV18 Home Shopping Network Ltd.
Even I had a similar experience this people cannot deleiver imported products. They deal trough 3 party vendors all homeshop18 does is sit and talk and earn profits. Useless setup. By the way they have this cart2india vendor is who brings in imported stuff for them. Totally bakwass company. It is better to get things through friends abroad then through sites like homeshop18.
Keep in mind if you see cart2india in vendor name just don't go for it.

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