[Resolved]  Homeshop18 — Most Pathetic experience of my life

Had the most pathectic experience of my with Home shop 18. Have placed one order on 3rd November[protected] and i think i have made the mistake of my life. As per the policy, the same was to be delivered in 6-7 working days. It has been 18 days not and it has not been deliverd to me.

Am following for them for refund since last 10 days now and every time i am being told that this is being done but not done till now.

Have also got call from their so called Service team stating N number of appologies and committing that she will personally be involved and will get the refund done on urgent basis. But ......... no refund received.

One of the respectable TEAM LEADER Ms. SOMA says that she needs 24 hours to check and confirm on the request made by me. It is going so pathetic and frustrating that cannot be even explained.

Sanchit Garg.
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Garg

This is with reference to your order no[protected] for Spark Mate Magic Cleaning Mop - from the House of Crystal :: valued INR 1799/- has been delivered as confirmed by the courier.

We do apologies for the delay in delivery and we have taken your feedback into consideration.

We at Homeshop18 are treating the matter closed from our end and there is no liability pending towards Homeshop18

A line of confirmation would be appreciated

For TV18 Home Shopping Network Ltd.

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