Horrible Experience with Homeshop 18 !
I ordered the following product on 11th oct 2012. I made the payment through my debit card. It was to be delivered within 4-5 days but its 23rd Oct today and there is no response from the company. On asking from customer care they gave me AWB no. M57870575 and told me to call at first flight courier services. When i called at first flight their executive told me that this parcel has been delivered at Aurangabad and there is some mistake on the part of Homeshop 18. After speaking to them I again called at Homeshop 18 (this was the fourth time i was calling) , on telling them the problem the guy told me that we will call u back within 48 hours as their is some technical fault on their part. Now I m waiting for the call from last two days. What I think is i made the mistake by making the payment in advance i should have opted for cash on delivery. I want my money to be refunded. This was the first and last time shopping with this so called brand.
Order Summary :
S.No. Product Order Number Order Value (Rs)
Nirlep Hard Anodised Concave Griddle (ECG 22) - 220 Mm [protected] 513.00
Customer name: Shivam Jaiswal
Mob. No.- [protected] Was this information helpful? |
I dont remember my order id but my experience with Home shop 18 was also pathetic ( Like you dude ).. I think they are in market coz of only brand name they have.. Dere service level is very poor and dere executives dont knw how to talk to the customer.. i suggest you shivam jst check flipkart, jabong, healthkart etc..