[Resolved]  Homeshop18 — product not genuine

Address:

Kozhikode, Kerala

i am Kripa..from Kerala...i purchased a book from home shop 18 last week..the order number was[protected] and when the product was delivered,i was so shocked..because it was the duplicate book..more better to say that it was the photocopied version of the original book..i paid Rs.1370/-..if it was for a photocopy,i could have taken it myself from my library spending just 100 bugs..i lost all the money for a xerox one..there was no need to buy this from home shop 18..they are actually cheating people by giving products which are not genuine..first time i did an online purchase and i got so disappointed..when tried calling the customer care,they said that they were not the concerned department and asked me to send a mail to a given id..i mailed and its been 4 days ..i got no reply from them other than a computer generated mail as an acknowledgement..they are acting so irresponsible..i placed one more order along with the first order..that is order no:[protected]..i haven't received the product yet..they mailed me telling i would be getting it next week..if the fate of the first order was this way,i have no hopes that i would be getting the original book..please do something..help me!! i dont want to get cheated..neither i want others to get cheated from this site!!they particularly said that they sell new and genuine products and NOT old or used ..THEY ARE PLAYING FRAUD!