Homeshop18 — faulty product delivered

Address:

Punjab

Respected Sir,



I have bought a TOY (HELICOPTER )FOR MY NEPHEW ON HIS BIRTHDAY from the HOMESHOP 18 by Order number:[protected], Order placed on: WED JAN 04 22:06:19 IST 2012, product name Turboz 4-Channel Helicopter, by online paying RS 799, which is not working from the day one , at the time of delivery also we told the delivery boy to give demo, he replied "" its not his job, its company job"" . when we TRIED we found that its not working AND PRODUCT IS FAULTY AND DEFECTIVE immediately we contacted homeshop18 customer care.

Sir how a company can send faulty product to the customer , we are feeling being cheated by homeshop18.

Sir such company should be banned or heavily charged, SO THAT THEY CAN LEARN A LESSON AND DON'T CHEAT THE CUSTOMERS..
PLEASE help or guide us so that we can get our hard earned money.

thanks

Sh. M. L. Singla
Principal
41, centurary enclave
Near Blossoms School
Nabha Road, Patiala
Punjab-147001