Homeshop18 — unavailable of torch | |||
sir, i am santosh kumar order envie nano charge in home shop18(envie charger+free 3led torch)for rs 590.00 sub order no 32901305. @ order no[protected].in date of 8th march.but when product is reach me there is no torch ,only torch cover is sent.i will call hs18 there is no response from him.what can do sir? hs18 is cheated me. Was this information helpful? | |||
2 Comments | |||
Comments
Santosh i do agree with you, i am my bank employee i have seen many disputes cases in my bank although i had a bad online shopping experience with Home shop ! Using my credit card i paid for photo frame after ordering the product i called customer service they told 7 days for delivery waited waited and waited 11th day received the empty box i felt like i was fooled after 20 days of argument they agreed to reverse my credit card payment . after some time again started my mother was really interested in product shown in ss music although i am completely out of interest i have placed an order from another tele shopping channel Shopping zone this time i received the product on 7th as committed, based on this experience i recommended to mym nephew he has received the product on 3rdday but guess what free gift was missing in parcel. spoke to customer service executives and they raised a complaint & told me free gift will reach me within two days. i was little worried about nephew on day two surprisingly my door was knocked by guy @ 9pm, free gift reached us with big apology from the person.he left my home saying thank you for shopping with us, , i felt good after that
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i recived call from this number([protected])and she said arrange the my free gift.(31 march 2011)
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