[Resolved]  HomeShop18 / Thunderstorm 3 Channel RC Fighter Helicopter — REFUND

DEAR SIR,
I am Baljinder singh my purchase details as below
Sub Order Number 71817643
Order Number [protected]
Merchant Name and Number RVT Holdings(18)
Item Number/Product Number 52800
Item SKU No AG29-3CHHELIDIG-RVT
Item Title Thunderstorm 3 Channel RC Fighter Helicopter with Remote
from homeshop18.com dated 11.10.2009 Order number , i recieve this producted dated 22.10.2009, when i check i found that is default piece , so i send back this courier by courier, then homeshop18 executive tell me u recieve ur replace within 10 to 15 days, but after 20 days product not recieve, then i say i dont want this product, dated 16.11.2009 executive told me that ur request for refund updated and u recieve ur payment within 10 working days, but when i call after two days 18.11.2009, they told me we cant give u refund, ur product send u as soon as,
Dear sir, i don"t want that product , because i purchase this product for my nephew birthday dated 12.11.2009, so this product waste for me, so plz help me for my refund .
thanks