Homeshop18 — Wrong delivery & no replacement provided

Address:Vadodara, Gujarat

I ordered a cosmetics set which was shown on TV to carry certain products, but when i received the parcel i found out that it was awrong packaging.on top cover order contents were written correctly, but inside the box i found something else & when I called the customer care they were giving dfferent excuses for not replacing the parcel. In the end they asked me to courier the parcel at my own risk. Homeshop18 is a pathetic site which is not reliable at all.
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Hi Customer,

Kindly provide your complete order no or contact details so that Homeshop18 can provide you adequate response to your concern.
As the complaint raised by you does not provide complete information regarding the order no we are unable to contact you for a speedy resolution

Regards,
Homeshop18online support

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