| Address: | Lucknow, Uttar Pradesh |
To-
The Managing Director
Head Office & Factory
Honda Motorcycle & Scooter India Pvt. Ltd.
Plot No. 1, Sector 3, IMT Manesar,
Distt. Gurgaon, Haryana - 122050
Sir,
I have purchased Honda Activa (Model-SCV110B) on 19th August, 2011 from your dealer Jugal Kishore Honda, Sanjay Gandhipuram, Faizabad Road, Lucknow(U.P.). After three months Battery of that scooter was not working properly, so I complained the same to Jugal Kishore Honda showroom as well as its workshop at the time of second free service. Just after recharging mechanic said that it will ok after some drive but same problem existed, only kick start was there. On my third free service I complained him again; mechanic misguided me and said no further problem will exist. But same problem exist there in. After repeated requests the battery was taken away on 23 January, 2012 and told to come after two week. Their response is very-very poor. After so many visits & requests an old battery make[protected] was given to me on 21 February, 2012. It is also not working properly. I am not satisfy yet. I want that a new battery should be provided to me in replacement o[censored]nder warranty battery. In this connection I told to your dealer. He informed me that this battery has been provided by the company which I replaced.
As such I request you to please pass necessary instructions to reliable person/dealer for providing me new battery as early as possible, failing which I will be compelled to take the protection of law.
Thanking you,
Yours faithfully
Date[protected]
(Sanjay Nigam)
2/83 Vivek Khand
Gomti Nagar, Lucknow
Mob- [protected]
E-mail- [protected]@yahoo.co.in Was this information helpful? | 
Honda scooters Pvt Ltd/honda activa — refusal of warranty replacement
I purchased an activa for my daughter from VAH Pvt Ltd,37 chippi tank,begum bridge meerut on 25/06/2009.Bill no.-091an00845.Registration no.-UP15 AK 9531.At the time of purchase the dealer issued a warranty card stating that for the following 2 years any problem in the scooter or parts will be treated or parts will be replaced free of charge.after one year the scooty started giving a strange sound and less pickup and mileage.On 27/03/2011 when i took it to service centre they said the crank and cylinderare making sound and they said it needs to be replaced and will be charged Rs.8000.as per the warranty it has only run approx 10000 kms and is still in warranty and should be replaced free of charge.moreover I have always taken the scooter to honda service station for service and i have proof of all the services.I have also sent a notice to the dealer and your company through registered AD requesting to provide me with warranty replacement of the parts.I request u to please action my request and please get the damaged parts replaced within one week because the warranty is about to expire on 25/06/2011.else i will have to apprach the court of law.