DEC.05,2009
from,
Satander Lamba
H.no.171,Shahbad Mohd. Pur
Near Valmiki Mandir
New Delhi-110061
Ph.no.[protected]
To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.
Sub: Complaints agaised V D AutoWheels Dwarka Honda dealer and their service centre at Maya Puri New Delhi
Dear Sir,
I purchased one Honda Aviator Scooter on 02-01-09 from your dealer V D AutoWheels Dwarka New Delhi-110075.
when I take the delivery they did not give me the warranty card for battery and said that is pasted with battery and is is safe their.
But past 2 to 3 months the self start not working properly.
On 4th service on dated[protected] invoice no.091w05486 I also added
this in my job card but the problem not solve after the service.
On dated[protected] againsed Job card no. 3753 I complaint for self start and next day they charge the battery and said that the problem was solved and you take the scoter but when I start it the self was jammed and no problem was solve, then on my so many request they check the battery properly and said the battery have some problem.
But when they check the warranty card that card was damaged and not readable and they are not change the battery only the battery company will decide on this matter and we can not do any thing.
Is the mechanic of that service centre not fully trained ??? and
my question is that is this the honda guideline to put the battery warranty card attached to the battery and not given to customer IF NOT then why V D Autowheels Honda dealer do this to customer
It is also noticed that bhasin honda dealer in Delhi also do the same with the customer
because this is not the customer fault
So, it is to request you to do the needful and help us to provide me new battery and tell to service centre to solve my self start problem
and also tell your dealers not to do the same to your valuable customer in future.
For your reference Please see below mention details:
Vehicle Type: Honda Aviator Bharat Stage II, Chassis No. ME4JF211M88059373, Engine No. JF21E0078321,Invice no.09IW05486
Vehicle No. DL 9SR 9471 BATTERY NO-053636 MAKE - AMCO ?NOT SURE
MR.SATANDER LAMBA
PH. NO. [protected]
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HONDA AVIATOR — bad service by dealer and unexperianced macanic at service centre
DEC.05,2009from,
Satander Lamba
H.no.171,Shahbad Mohd. Pur
Near Valmiki Mandir
New Delhi-110061
Ph.no.[protected]
To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.
Sub: complaints againsed V D AutoWheels Dwarka Honda dealer and their service centre at maya puri.
Dear Sir,
I purchased one Honda Aviator Scooter on 02-01-09 from your dealer V D AutoWheels dwarka new delhi-110075.
when I take the delivery they did not give me the warranty card for battery and said that is pasted with battery and is is safe their.
But past 2 to 3 months the self start not working properly.
On 4th service on dated[protected] invice no.091w05486 I also added
this in my job card but the problem not solve after the service.
On dated[protected] againsed Job card no. 3753 I complaint for self start and next day they charge the battery and said that the problem was solved and you take the scoter but when I start it the self was jammed and no problem was solve, then on my so many request they check the battery properly and said the battery have some problem.
But when they check the warranty card that card was damaged and not readable and they are not change the battery only the battery company will deside on this matter and we can not do any thing.
Is the machanic of that service centre not fully trained ??? and
my question is that is this the honda guideline to put the battery warranty card attatched to the battery and not given to custamer IF NOT then why V D Autowheels Honda dealer do this to customer
It is also noticed that bhasin honda dealer in delhi also do the same with the customer
because this is not the customer fault
So, it is to request you to do the needful and help us to provide me new battery and tell to service centre to solve my self start problem
and also tell your dealers not to do the same to your valuable custmer in future.
For your reference Please see below mention details:
Vehicle Type: Honda Aviator Bharat Stage II, Chassis No. ME4JF211M88059373, Engin No. JF21E0078321,Invice no.09IW05486
Vehicle No. DL 9SR 9471 BATTERY NO-053636 MAKE - AMCO ?NOT SURE
MR.SATANDER LAMBA
PH. NO. [protected]